What are the responsibilities and job description for the Customer Service Representative position at KeyBank?
Company Overview
Cleveland, Ohio headquartered KeyCorp is one of the nation's largest financial services companies. Our investment management, retail and commercial banking, consumer finance and investment banking products cater to individuals and businesses across the United States, with certain international reach.
We've made a promise to our clients that they will always have a champion in us. To deliver on this promise, we're committed to building a team of engaged employees who do the right thing for our clients and help them achieve their financial goals each and every day.
Job Description
As a Customer Service Representative, you'll be a problem solver, trusted advisor, and partner to the people and businesses in our communities. You'll provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues.
Our Teller role involves listening to uncover financial needs and transitioning clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Cleveland, Ohio headquartered KeyCorp is one of the nation's largest financial services companies. Our investment management, retail and commercial banking, consumer finance and investment banking products cater to individuals and businesses across the United States, with certain international reach.
We've made a promise to our clients that they will always have a champion in us. To deliver on this promise, we're committed to building a team of engaged employees who do the right thing for our clients and help them achieve their financial goals each and every day.
Job Description
As a Customer Service Representative, you'll be a problem solver, trusted advisor, and partner to the people and businesses in our communities. You'll provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues.
Our Teller role involves listening to uncover financial needs and transitioning clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
