STUDENT ADVISOR

Company Description

Want to make a difference in the world? Become a Keypather.

At Keypath, you could impact a student's future for generations and make a significant societal impact. Our Keypathers guide the student experience and deliver programs that help solve global social and economic challenges. We partner with the world's leading universities to extend their reach and help every student achieve their full potential.

Job Description

The Advisor retains students from the point of enrollment to program completion and drives persistence through clinical or professional placements. The Advisor is responsible for providing outreach to students via multiple methods to support their successful completion of programmatic and placement requirements.

Essential Duties & Responsibilities

• Completes outreach via phone, email, and text message as outlined by program-specific engagement strategies.
• Responds to student inquiries via phone, email, and text message.
• Collaborates with Enrollment Advisor to successfully onboard new students as required by program.
• Documents all student communication and maintains relevant data points in CRM and other systems.
• Documents relevant communication with cross-functional team members and performs any required action items.
• Understands the fluctuations of their student population and works with Associate Director to achieve retention and placement goals.
• Confirms final student and enrollment numbers at close of term for Enrollment Verification.
• Conducts outreach around key progress markers for students, including registration, participation, clearance completion, grades, and at-risk indicators.
• Communicates with university partner faculty or advisor contacts via email as appropriate within designated timeframe.
• Provides timely escalations to Associate Director for communication to university partner or internal stakeholders.

Qualifications

Education

Experience

Core Competencies

Technical Abilities

Additional Information

Our salary structure and compensation philosophy reflect the value we place on our employees' experience, education, and skills. We pride ourselves on offering a competitive and fair total rewards package that considers the market.

The starting salary range for this position is between USD $48,000 - $58,000 with actual pay adjusted based on factors such as experience, location, market conditions, departmental budgets, and job responsibilities. Our Talent Acquisition Team is available to answer any questions and discuss your salary requirements.

Keypath partners with SmartRecruiters and uses AI technology with SmartAssistant to efficiently screen, source, and match candidates using data and algorithms.

In joining our team, you also can enjoy a range of benefits designed to support your well-being and professional growth :

Want to make a difference in the world? Become a Keypather.

Apply today

A little bit about us

Keypath Education is a leading global edtech company that partners with the world's leading Universities to create innovative and in-demand online education programs and champion the student journey from enrolment to graduation. We are a rapidly growing, fast-moving international team who value community, collaboration, innovation, and lifelong learning.

Certified as a Great Place to Work, our corporate office is in Schaumburg, Illinois. We gather teams of experts from digital marketing, course development, web development, finance, and student service backgrounds to support university partners in the US and around the world.

Why Keypath

Sure, anyone can tell you how good their company culture is, but we encourage you to read our reviews and form your own opinion. We've got a caring and engaged Global CEO who replies to Glassdoor reviews personally and recognizes that the only way we can achieve our vision is through an inclusive culture that celebrates diversity, works in harmony, and cares for our community.

Keypath Education is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans' status, or any other classifications protected by applicable federal, state, or local laws. Keypath's equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.

Salary : $48,000 - $58,000