Demo

Business Systems Analyst II

Kforce Inc
San Diego, CA Contractor
POSTED ON 1/9/2025
AVAILABLE BEFORE 2/7/2025
Responsibilities

Kforce has a client that is seeking a Business Systems Analyst II in San Diego, CA. This person would be involved in contact centers Capacity Planning and workforce management. Responsibilities:

  • Data analysis: Collect and analyze data related to production capacity, including machine utilization, labor resources, and production schedules
  • Forecasting: Predict future capacity requirements based on demand forecasts, production schedules, and historical performance data
  • Modeling: Develop and maintain capacity models to simulate different scenarios and assess the impact of changes in demand, production processes, and resource availability
  • Reporting: Generate and present reports on capacity utilization, constraints, and potential bottlenecks to stakeholders and management
  • Resource allocation: Determine the optimal allocation of resources (e.g., equipment, labor) to meet production goals and maximize efficiency
  • Process improvement: Identify opportunities to enhance production processes, reduce waste, and increase capacity through process optimization and automation

Requirements

  • Excel/G-sheet
  • Capacity Planning
  • Data analysis
  • Presentation skills

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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