What are the responsibilities and job description for the Salesforce Business Analyst position at Kforce Inc?
Responsibilities
Kforce has a client in Coral Gables, FL that is seeking a Salesforce Business Analyst. Responsibilities:
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client in Coral Gables, FL that is seeking a Salesforce Business Analyst. Responsibilities:
- Conduct in-depth business analysis to identify opportunities for process improvements and Salesforce enhancements
- Gather and document business requirements, creating detailed user stories and process flows
- Collaborate with stakeholders, including business leaders, developers, and project managers, to define and prioritize requirements
- Configure and customize Salesforce to meet business needs, including creating reports, dashboards, workflows, and custom objects
- Perform data analysis and data migration activities to ensure data integrity and accuracy within the Salesforce platform
- Develop and deliver training materials and support end-users to ensure effective utilization of Salesforce features
- Conduct system testing, create test cases, and coordinate user acceptance testing (UAT) to ensure high-quality deliverables
- Stay current with Salesforce releases, features, and best practices to provide proactive recommendations for system improvements
- Troubleshoot and resolve technical issues related to Salesforce and related applications
- Act as a liaison between the business and technical teams, ensuring alignment of project goals and objectives
- Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field
- Salesforce Administrator certification is preferred; additional certifications (e.g., Salesforce Advanced Administrator, Salesforce Business Analyst) are a plus
- 3 years of experience as a business analyst with a focus on Salesforce
- Strong understanding of Salesforce capabilities, including Sales Cloud, Service Cloud, and Marketing Cloud
- Proficiency in creating detailed business requirements documents, user stories, and process flows
- Experience with Salesforce configuration, including reports, dashboards, workflows, and custom objects
- Familiarity with data migration, data management, and data integrity best practices
- Excellent problem-solving skills with the ability to troubleshoot and resolve technical issues
- Strong communication skills with the ability to effectively collaborate with technical and non-technical stakeholders
- Experience with Agile/Scrum methodologies and project management principles
- Proven ability to work independently and manage multiple priorities in a fast-paced environment
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Salary : $55 - $65
