Mortgage Operations Process Improvement Specialist

RESPONSIBILITIES:
Kforce has a client that is seeking a Mortgage Operations Process Improvement Specialist in San Diego, CA.

REQUIREMENTS:
* Experience with metrics and ROI analysis
* Experience in gathering and documenting business requirements
* Proficiency in process mapping and analysis tools
* Proficiency in data analysis tools and techniques
* Knowledge of industry best practices, preferably in the mortgage industry and continuous improvement methodologies (e.g., Lean, Six Sigma)
* Project management skills, including planning, execution, and monitoring
* Change management skills, including effective communications across multiple audience levels
* Excellent verbal and written communication skills required
* Highly organized and detail-oriented; Ability to work in a fast-paced, metrics-driven environment required
* Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required
* Strong analytical and problem-solving skills
* Ability to interact and communicate effectively at all levels, from executive leadership to line-level personnel performing specific job functions
* Ability to work collaboratively with cross-functional teams and organize multiple teams work to achieve common objectives

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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