Ocean Course Cottage Keeper - Kiawah Island Golf Resort

Job Summary:
The Ocean Course Cottage Attendant will be responsible for the daily cleaning of The Ocean Course Clubhouse, as well as, the daily performance of departure cleaning and guest arrival preparation/inspection of The Ocean Course Cottages. Duties also include concierge services, placing amenities in the Cottages, ensuring that items ordered by guests are in the Cottages prior to arrivals. A strong attention to detail, guest focus, and communication is critical to this position.
Perks & Appreciation: The Cool Stuff You Get

• Exclusive Discounts are offered at the Hotel/Villas, 5 - Golf Courses, Spa, Restaurants, Retail Shops and More.
• Employee Meal Program.
• Employee Appreciation Events throughout the year!
• Recognition Awards and Incentive Events / Peer to Peer Recognition.
• Complimentary Forbes Five-Star Service Training for Service / Compliance Training / Leadership/Career Development & More.
• Transportation Assistances Program.
• Annual Wellness Fair.
• Free Parking!
• Vacation Pay - available after 60days of employment.

Expectations & Responsibilities:

• Clean The Ocean Course Cottages, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming.
• Change and replenish bed linens, towels and guest amenities, as needed.
• Perform deep cleaning tasks, as needed.
• Stock, maintain, and transport housekeeping supply cart on a daily basis as well as maintain linen storage for the Cottages. Deliver meals to cottages, breakfast and sometimes other meals.
• Responsible for placing personalized amenities in Cottages for arrivals.
• Ensure that all pre-ordered food, beverage, and other items are stocked for guests.
• Ability to take all requests, take ownership of the requests and ensure the tasks are completed.
• Remain alert, courteous and helpful to the guests and co-workers at all times.
• Should be articulate and personable in interaction with the high-end clientele.
• Ensure all storage areas are clean and well maintained with all cleaning equipment and supplies.
• Maintain established cleaning/cleanliness procedures in all public spaces in The Ocean Course Clubhouse (restrooms, locker rooms, lobby, function spaces).
• Clean multiple common areas in a timely and efficient manner.
• Ensure that restrooms are maintained and refreshed with supplies on a continuous basis.
• Document maintenance requests on a daily basis for Cottages and The Ocean Course Clubhouse.
• Dispose of trash and recyclables.
• Replenish cutlery & kitchen equipment in Cottages, as needed & inventory for Cottages.
• Must be efficient on computers and be able to send e-mails and learn computer systems for food and beverage, front desk and golf tee-times
• Must be able to speak with guests and e-mail with them to have their requests and customize their visit as well as e-mail internal departments and shift reports.
• All other duties, as assigned.

Qualifications:

• Strong organizational and time management skills.
• Computer fluency is required.
• Ability to work a flexible schedule, including weekends and holidays.
• Must have a valid driver’s license and a reliable vehicle. Use of your own vehicle is required.
• Ability to lift a maximum of 50 lbs.
• Ability to follow directions, perform tasks with attention to detail, speed, accuracy, and follow-through.
• Ability to work without direct supervision.
• Ability to work well as part of a team, set-up and organize work areas with designated equipment.
• Report any faulty equipment, maintenance needs, safety hazards, etc.

Essential Physical Requirements:

• Must be able to lift minimum weight of 30 lbs. across short-medium distances.
• Must be able to stand for the entirety of shift while reaching, bending and stooping as needed.
• Must be able to work on site due to daily needs of the job requirements.

Join our team and work in paradise!

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position.

All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.

We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.