What are the responsibilities and job description for the Integrated Systems Technician position at Kidwell, Inc?
As a Low Voltage Technician at Kidwell, you will have the opportunity to install, maintain, and train our customers on a variety of low voltage systems. Kidwell is a leading Avigilon (Access Control, Camera), Verkada (Access Control, Camera), and West-Com (Nurse Call System) distributer in the area and this technician would oversee all new and existing customer installs and updates. This Technician will supervise a team of installers on-site to ensure all projects are completed accurately and efficiently. Kidwell’s Low Voltage Technician will work closely with our Sales Rep, Engineering Team, and Field Managers so the ability to communicate effectively is required. This position has extreme growth potential as Kidwell continues to grow our market share in the mid-west.
What You’ll Do:
- Install, configure, and troubleshoot Access Control, Camera, RTLS and Nurse Call Systems. This includes:
- Installation of cabling, devices, and all system components related to each expertise.
- Installation and configuration of various servers, network switches, and UPS equipment.
- Working in hospitals or other medical facilities regularly
- Teach clients how to operate and manage the newly installed equipment.
- Work directly with project managers and engineers to understand the scope and design of jobs.
- Develop relationships with customers, ensuring that they fully understand their systems features and functions.
- Train and develop a group of installers that will assist with on-site installations, always aiming to have projects completed timely and accurately.
- Attend vendor partner and industry training and further develop technical knowledge.
Job Requirements
- 4 years of low-voltage experience is required. Nurse Call experience is preferred.
- Associates degree from a two-year college or university preferred but not required.
- State licensure is preferred.
- Previous people management and/or team development experience is preferred.
- Ability to work within the estimated job scope and budget is crucial to the success of this position.
- Physical ability to perform required job tasks.
- Must have a positive attitude and ability to communicate well with clients and team including email, phone, and in-person.
- Industry or Vendor certifications are a plus.
- Must hold a valid Driver’s License and be able to pass a One Source Background check.
- A basic understanding of LAN’s and IP addressing is required.
Kidwell Core Values
At Kidwell, our core values make us who we are and show in everything we do; Led by passion, we believe our everyday jobs contribute to something bigger than ourselves. We pride ourselves in our creativity, but also in the effective solutions we create that bring value to our customers. Our employees act like owners, who take initiatives to lead and are treated like family. We are relentless and see work ethic and accountability as the baseline in the pursuit of excellence.
Benefits- This position offers a competitive salary with career development potential. We highly encourage and even reimburse certain certifications/training. Additionally, we offer health, dental, life, and disability insurance along with paid vacation, paternity/maternity leave, holidays, sick leave, tool/clothing stipend, and 401k with company match.
