What are the responsibilities and job description for the Team Dispatch Lead position at Kilo Charlie Aviation?
Role Description:
We are seeking a dedicated and detail-oriented Dispatcher to join our team at Kilo Charlie Aviation. In this role, you will be responsible for dispatching flights, scheduling maintenance events, and ensuring the safety of our aircraft and customers. You will also be expected to provide excellent customer service, maintain cleanliness and organization of facilities, and assist with other tasks as needed.
Key Responsibilities:
Requirements:
We are seeking a dedicated and detail-oriented Dispatcher to join our team at Kilo Charlie Aviation. In this role, you will be responsible for dispatching flights, scheduling maintenance events, and ensuring the safety of our aircraft and customers. You will also be expected to provide excellent customer service, maintain cleanliness and organization of facilities, and assist with other tasks as needed.
Key Responsibilities:
- Dispatch flights and check students in/out of lessons
- Re-schedule flights due to maintenance, weather, and other factors
- Ensure daily operations comply with aviation procedures
- Bill flight reservations accurately and on time
- Provide excellent customer service
- Maintain cleanliness and organization of facilities
Requirements:
- Excellent customer service skills with a friendly demeanor
- Ability to work independently and take initiative on various tasks
- Strong communication skills to interact with customers and colleagues
- Effective problem-solving abilities to handle flight scheduling changes and customer concerns
- Attention to detail to accurately process billing and dispatch procedures
- Time management skills to ensure on-time departures and arrivals
