What are the responsibilities and job description for the Regional Manager - North position at King County Housing Authority?
This position is open until filled; however, to ensure consideration applications should be received by March 12, 2025 at 4:30 p.m.
As one of the most highly regarded housing authorities in the United States, and the largest provider of affordable housing in the Pacific Northwest, KCHA continues to do excellent work toward achieving our vision.
Reaching for such an important goal means that we must have mission focused leaders, intent on moving the organization forward. The Authority has an exceptional opportunity for a strong and seasoned professional to join the organization as a Regional Manager for the North region based in Shoreline, Washington.
The North Regional Manager will lead and manage the team which is responsible for roughly 1,027 units in the north portions of King County and beyond. The North region is comprised of various portfolios each managed by senior/property managers and support staff. The properties are located in Shoreline, Kenmore, Kirkland, and Sedro-Woolley. These properties are almost entirely federally subsidized through the US Department of Housing and Urban Development (HUD).
The selected individual will plan, direct, manage and review the work that is done in and around the properties in their designated region. Taking responsibility for managing a large staff and multiple properties and rental units in the region, the Regional Manager works with the Senior/Property Managers to review and assess property management, building and asset maintenance, leasing, and legal issues. Other work will include reviewing property staffing, budgets, and operational reporting as well as assisting in the development and implementation of new policies and procedures. When necessary, this role is responsible for approving terminations of resident tenancies.
As proven leaders with demonstrated skill in inspiring others, the Regional Manager will train, coach and direct property managers and office and maintenance staff. Working with and through others, they will ensure compliance with all applicable federal and local regulations.
To learn more about KCHA and our Mission visit this link.
Salary & Benefits:
Salary range for this position is $$124,827.00 to $190,985.57 with a midpoint of $157,905.60. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. Salary is negotiable. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, reduced tuition, and retirement benefits are also available. For more details regarding KCHA comprehensive benefits, please visit our benefits page.
Work Environment:
After initial onboarding, this role will have the opportunity to work remotely up to 20% in accordance with the KCHA's flexible work arrangements; however, remote work conditions will be reviewed on a regular basis based on business and program need. Employees must reside in Washington State and having the ability to report to the Central Office in Tukwila will be required. Some local travel may be required to support KCHA business needs.
Physical Work Environment:
Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This work requires the occasional exertion of up to 25 pounds of force; work regularly requires speaking or hearing and using hands to finger, handle or feel and frequently standing, walking, sitting and repetitive motions; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, operating motor vehicles or equipment and observing general surroundings and activities; work frequently requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
Equal Opportunity:
King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
As one of the most highly regarded housing authorities in the United States, and the largest provider of affordable housing in the Pacific Northwest, KCHA continues to do excellent work toward achieving our vision.
Reaching for such an important goal means that we must have mission focused leaders, intent on moving the organization forward. The Authority has an exceptional opportunity for a strong and seasoned professional to join the organization as a Regional Manager for the North region based in Shoreline, Washington.
The North Regional Manager will lead and manage the team which is responsible for roughly 1,027 units in the north portions of King County and beyond. The North region is comprised of various portfolios each managed by senior/property managers and support staff. The properties are located in Shoreline, Kenmore, Kirkland, and Sedro-Woolley. These properties are almost entirely federally subsidized through the US Department of Housing and Urban Development (HUD).
The selected individual will plan, direct, manage and review the work that is done in and around the properties in their designated region. Taking responsibility for managing a large staff and multiple properties and rental units in the region, the Regional Manager works with the Senior/Property Managers to review and assess property management, building and asset maintenance, leasing, and legal issues. Other work will include reviewing property staffing, budgets, and operational reporting as well as assisting in the development and implementation of new policies and procedures. When necessary, this role is responsible for approving terminations of resident tenancies.
As proven leaders with demonstrated skill in inspiring others, the Regional Manager will train, coach and direct property managers and office and maintenance staff. Working with and through others, they will ensure compliance with all applicable federal and local regulations.
To learn more about KCHA and our Mission visit this link.
- Manages and directs the operations and essential business functions of the Property Management department including unionized maintenance operations of the department to ensure operational excellence and compliance with various laws, standards, rules, and regulations.
- Coordinates with Human Resources to recruit and select department personnel; assigns, directs, trains, and inspects the work of staff; rewards, disciplines, coaches, counsels and evaluates staff performance; creates staff schedules; develops and achieves high performance and strategic objectives for the department; transfers, promotes, suspends, terminates, and demotes.
- Supervises legal processes and evictions, conducts informal and formal eviction hearings, and attends court proceedings.
- Prepares and presents a variety of operational and other reports relating to region performance, safety and security, occupancy, workload, and labor capacity.
- Meets with community/political official, special interest groups and law enforcement to address housing issues; develops and promotes partnerships with investors for future tax credit conversions to improve cash flow and sustainability of subsidized housing properties.
- Oversees the relations between residents, customers, and management; manages escalations when necessary; provides remedies, negotiates, and/or generates stipulation or settlement agreements.
- Develops and supervises budgets.
- Oversees and supports strategic planning, evaluation of comprehensive needs and projects; manages and supports operations for real estate assets; prioritizes and helps plan construction projects and budgets based on needs assessment, property goals and financial health parameters.
- Ensures compliance with Federal, State, and local regulations and proposes and implements the Authority’s Moving to Work (MTW) initiatives; oversees the management of public housing, tax credit, project-based Section *, Section 8, new construction, non-subsidized condominium, and market rate programs and ensures compliance with laws and regulations.
- Conducts physical inspections of assets to ensure that KCHA Maintenance and Curb Appeal standards are met.
- Develops and implements departmental policy and changes; prepares, documents, schedules and conducts trainings; collaborates with leadership to ensure appropriate interdepartmental training as needed or required; implements and directs new processes and procedures.
- Confirms that external stakeholders are partnering as expected with the Authority’s interests.
- Ensures legal issues are addressed and resolved to mitigate risk to the Authority for both properties and personnel; oversees emergency preparedness and response; confirms guidelines are adhered to for emergencies, life-safety, criminal activity, and conditions at properties; ensures property management staff adhere to plans/procedures related to hazardous materials.
Required Qualifications:
- Bachelor's Degree AND
- Considerable experience in property management, public housing and/or subsidized housing at a Property Manager level or equivalent role OR
- An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.
- Supervisory experience and effective supervisory skills to include coaching and mentoring to support employees in achieving Authority and individual goals; demonstrated ability to provide strong leadership in a dynamic, highly regulated work environment.
- In depth knowledge of complex property management issues, trends, principles, practices, and/or other applicable regulated housing programs and Authority policies and procedures.
- Communicates plans and activities with leadership, colleagues, and subordinates in a manner that supports strategies for involvement and accomplishment of mission and outcomes; applies effective written and oral communication techniques to convey clear and timely messages; strong presentation skills.
- Analyzes problems, identifies solutions, and articulates possibilities and recommendations; demonstrates critical, creative, and reflective thinking.
- Utilizes excellent time management and problem-solving techniques, and use of professional judgment in complex situations.
- Adapts to changing business needs, conditions, and work responsibilities; responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.
- Ability to work independently and as a team member to develop effective working relationships; works cooperatively, exchanges ideas, and addresses issues in a constructive, collaborative manner.
- Values open-mindedness, inclusion, multicultural perspective and multiple ways of knowing, thinking, and being helps create a work environment that embraces and appreciates diversity; values organizational diversity; treats others with respect; promotes cooperation.
- Strong level of knowledge with budget development, planning, analysis, and tracking.
- Proficiency using MS Office applications including Word, Excel, Outlook and the Internet.
- Consent to and pass driver's and criminal record background check.
- Must possess a valid driver's license to travel between work sites as required. Must have an acceptable driving record at time of appointment and throughout employment.
Application Requirements:
To be considered for this opportunity, you must:
- Complete the online application profile in its entirety.
- Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
- Upload a detailed résumé of all educational and professional experience. (Résumé)
Salary & Benefits:
Salary range for this position is $$124,827.00 to $190,985.57 with a midpoint of $157,905.60. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. Salary is negotiable. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, reduced tuition, and retirement benefits are also available. For more details regarding KCHA comprehensive benefits, please visit our benefits page.
Work Environment:
After initial onboarding, this role will have the opportunity to work remotely up to 20% in accordance with the KCHA's flexible work arrangements; however, remote work conditions will be reviewed on a regular basis based on business and program need. Employees must reside in Washington State and having the ability to report to the Central Office in Tukwila will be required. Some local travel may be required to support KCHA business needs.
Physical Work Environment:
Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This work requires the occasional exertion of up to 25 pounds of force; work regularly requires speaking or hearing and using hands to finger, handle or feel and frequently standing, walking, sitting and repetitive motions; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, operating motor vehicles or equipment and observing general surroundings and activities; work frequently requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
Equal Opportunity:
King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Salary : $124,827 - $190,986
