Accounts Receivable/Appointment Specialist

JOB POSTING - Accounts Receivable/Appointment Specialist

Kingdom Roofing Systems is growing, and we're looking for a friendly, detail-oriented AR/Appointment Specialist to join our team! We're a high-energy, customer-focused exterior contractor serving Central Indiana. You will play a critical role in ensuring we accurately record incoming payments, provide solutions for customers through appointment setting, and support key operations within the company.

Position Title:

AR/Appointment Specialist

You set the tone of the customer service experience. From assisting with scheduling our inspections to crediting payments to the right account and requesting feedback on our service when the remodel is complete, you play a role in solving problems for our homeowners.

About the Company:

Locally operated, Kingdom Roofing Systems was established in 2011 and since then has established a solid presence in the Central Indiana region as a leader in the roofing industry. We stand firmly on our values, believing that people are our purpose, we keep our word, we do the right thing, even when it costs us, we're continually developing, and we believe in excellence in all we do. We are known as Indiana's Safest Choice for roofing, siding, and gutters.

Position Type:

Full-Time, in-person

Description of Duties:

• Accept calls from prospective clients and schedule our Sales Representatives to meet with each client
• Log the numbers dialed each day
• Achieve and surpass each of your work-related goals
• Demonstrate a thorough understanding of the sales process and our products
• Call customers after the completion of our work to request feedback on our service
• Attempt to contact prospective clients whom you have been unable to reach
• Inform the Manager of recurrent product-related complaints that need addressing
• Assist with the monthly, quarterly, and year-end closing processes
• Ensure compliance with internal controls. Perform other accounting, finance, HR, and/or admin duties as needed
• Support the company in optimizing our financial transactions and systems by reconciling payments and customer accounts
• Communicate discrepancies to the management team, identify slow-paying customers, and recommend collection candidates
• Strengthen and grow relationships with clients by discussing past-due accounts
• Assist in streamlining the accounts receivable process by identifying areas for performance improvement
• Exercise integrity and confidentiality in financial reporting, and comply with national and local financial requirements
• Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
• Prepare analytical and ratio analyses relevant to A/R so management can better understand how collection efforts are progressing.

Qualifications:

• 1 year of experience in Accounts Receivable (Required)
• Superb time management and detail orientation
• Proficiency with Google Drive
• Ability to keep company and partner confidences
• Proficiency with Sage
• Self-motivated team player, holds trust with peers, attention to detail, tech savvy, resourceful, organized, who requires minimal supervision
• Must have a good sense of humor and an ability to multitask and prioritize
• Excellent communicator, both written and verbal
• Experience in driving process improvement

Compensation & Benefits:

$40,000 -$45,000 per year based on experience, with bonus opportunities

Benefits include:

• 401(k) match
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

Monday to Friday

After-hours work available for bonus