What are the responsibilities and job description for the Office Coordinator and Customer Experience Associate position at Kirk's Family of Natural Brands?
KEY RESPONSIBILITIES
This role requires a highly organized and detail-oriented individual who can handle multiple tasks simultaneously while maintaining exceptional customer service skills.
CUSTOMER SERVICE RESPONSIBILITIES
- Respond to customer inquiries with professionalism and product knowledge.
- Resolve customer concerns and complaints in a timely manner.
- Maintain accurate records of customer interactions and feedback.
OFFICE COORDINATION DUTIES
- Oversee daily office operations to ensure efficiency and productivity.
- Manage office supplies inventory and place orders as needed.
- Coordinate scheduling and event needs.
- Handle mail, shipments, and correspondence.
EMPLOYEE EXPECTATIONS
- Meet company background verification requirements.
- Work in an office setting.
- Professional attire required.
BENEFITS PACKAGE
- 60 Free Products Annually
- Medical Insurance
- Paid Time Off (PTO)
- Paid Holidays
- 401K with Match Opportunity
