What are the responsibilities and job description for the Personal Assistant | Reception and Scheduling position at Kitchen Tune-Up?
Kitchen Tune-Up & Bath Tune Up of Denver is seeking an Administrative Assistant Specialist | Inside Sales to join our team, offering kitchen and bath remodeling updates across the greater Denver area We offer unique custom products and services that are in strong demand with homeowners
Ideal candidates strongly believe in the company culture and our mission of bringing happiness and connection to customers' homes. The ideal candidate will be coachable, driven, empathetic, courage to try new things, and willingness to train and adapt
Your primary responsibilities will be to support our sales and project teams in the qualifying, nurturing, and planning / executing phases with our customers. Ultimately, you will support and manage multiple phases of the pre- and post-sales processes of the job including booking appointments, managing customer final selections, scheduling of jobs, and ensure pre / post sales job processes go smoothly and error free.
Duties and Responsibilities
- Call appointments and new leads to book appointments
- Answer work line for incoming leads and convert into appointments.
- Convert showroom walk-ins into appointments.
- Schedules install dates with customers, installers, contractors, and internal sales / operations teams.
- Manages project of the month submissions, social media management / postings, and customer reviews.
- Use CRM system, social media, and other online tools and systems to manage and engage with prospects, leads, and customers
- Assists owners in various sales and operations efforts
- Works with customers on final selections for their remodel
- Invoicing with customers
- Maintains and keeps the showroom looking clean and organized
- Technology savvy (computer, smart phone, CRM programs, Microsoft Office).
- Highly motivated, dependable, with a strong work ethic
- Organized with a strong attention to detail.
- Ability to set priorities and work in a fast-paced environment.
- Excellent written and verbal communication skills.
- Optimistic, enthusiastic and friendly attitude
- Experience with using social media for business lead generation preferred, but not required.
- Preferred but not required experience with online tools :
- ServiceMinder (or similar CRM system)
- BuilderTrend
- Pipedrive
- Health Insurance, Dental, Vision Insurance
- We are a high-quality company with an excellent reputation. You will be working on custom projects in some of the nicest areas in the greater Denver metro area and surrounding communities.
- Company is seeing rapid growth with opportunities for growth.
- Ongoing training and coaching provided.
- 25-35 active projects in pipeline at any given time.
Qualifications
Ideal Candidates :
Canva / Photoshop / ProKitchen
Why Work for KTU & BTU
Our Company's Mission is to bring happiness and connection to people's homes! Join our team as we make our clients remodeling dreams a reality
Compensation : $19.00 - $22.00 per hour
Kitchen Tune-Up Uplifts People's Lives
Kitchen Tune-Up is a kitchen design and remodeling franchise system of committed professionals. Our remodeling experts update, uplift and upgrade kitchens utilizing our 5 Trustpoints to create an experience second to none. Our 5 Core Services include our exclusive 1 Day Wood Restoration Tune-Up, Cabinet Re-Facing, Redooring, Cabinet Painting, and Custom Cabinets.
While the kitchen is the heart of the home, our people are the heart of our company. At Kitchen Tune-Up our people are valued. Each day we work and collaborate to uplift our customers' homes as well as the lives of our people.
Find yourself an uplifting opportunity and join our team!
The positions on this website, unless otherwise indicated, are posted by Kitchen Tune-Up® franchisees. Kitchen Tune-Up® franchises are independently owned and operated businesses and if you accept a position with an Kitchen Tune-Up® franchisee, you are employed by that franchisee, and not by franchisor HFC KTU LLC, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC KTU LLC and its parents and affiliates have no input or involvement in such matters. HFC KTU LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Kitchen Tune-Up® franchisee posting the position.
Salary : $19 - $22
