What are the responsibilities and job description for the Customer Service Representative position at Koffler Sales?
The Koffler Sales team is looking for an enthusiastic addition to our customer service/sales department. We need a detail-oriented individual who can learn multiple facets of our industry to best aid our customers and continue our professional relationship with our vendors. The successful candidate, will have an important role in processing orders and be well-trained in product knowledge to give our customers the best service that Koffler can provide.
CUSTOMER SERVICE REPRESENTATIVE
- Entering orders from our online website into our computer system
- Setting up a new customer
- creating the sales order
- validating credit card information
- Corresponding with customers via email/phone regarding orders
- Taking phone calls from customers and prospective customers and guiding them to choose the right product for their needs
- Preparing quotations for customers as requested
- Handling customer issues as needed
- Taking phone orders
Knowledge in Microsoft Office
Salary : $18