Accounts Receivable - Credit and Collections Assistant

The Accounts Receivable Credit & Collection Specialist will monitor the customer account base and contact customers as necessary to facilitate the collection of past due amounts. The Collections Specialist is responsible for calling on past due balances (debits and credits), reporting of collection activity and account status, as well as monitoring credit holds.

Responsibilities

• Review delinquent account records to determine which customers must be contacted for collection of overdue amounts.
• Organize workload according to degree and amount of delinquency for collection.
• Verify accuracy of account information.
• Provide quality, professional and prompt customer service to all external and internal customers.
• Research payment records to resolve any customer disputes and notify appropriate departments of any errors to be corrected.
• Reprint invoices to mail or email copies per customer request.
• Forward customer adjustments to Accounts Receivable Manager for processing along with necessary back up.
• Prepare and refer accounts to manager for final collection efforts.
• Other duties as assigned.

Knowledge & Experience

• 2 years Accounts Receivable and office experience or 4 years practical Military experience.
• One year minimum of business to business collections experience required
• Must be fluent in English
• Proficiency in Microsoft Office Suite
• Intermediate proficiency in Microsoft Excel
• Strong data entry skills

Qualifications and Characteristics

• Organizational and time management skills
• Strong analytical skills
• Attention to detail.
• Problem solving skills.
• Self-motivated, self-starter
• Able to multi-task effectively and prioritize tasks according to the level of importance.
• Strong interpersonal skills and a customer-centric approach.
• Work independently to balance workload and maintain a positive attitude.
• Successfully pass a background check post offer acceptance.

Work Environment

• Open office work environment
• Sitting for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
• Monday to Friday 8:30 am to 5:30 pm

Formal Education & Certification

• Associates degree required.

Job Type: Full-time

Pay: $40,000.00 - $48,000.00 per year

Benefits:

• Medical
• Dental
• Vision
• 401K
• Paid Time Off

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Application Question(s):

• How many years of experience do you have working in a manufacturing or distribution company?
• Are you comfortable working in a team-like office environment?
• Do you have experience with customer supplier portals?

Education:

• Associate (Preferred)

Experience:

• Microsoft Excel: 5 years (Required)
• Collections: 2 years (Required)
• Accounts receivable: 2 years (Required)

Ability to Relocate:

• Braselton, GA 30517: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000 - $50,000