What are the responsibilities and job description for the Office Administrator position at Kolter Homes?
Position Summary:
The Office Administrator is responsible for general administrative duties, client reception, database entry, and other clerical tasks assigned. The Office Administrator greets, welcomes, and directs any visitors appropriately; notifies company personnel of visitors' arrival; and maintains communication with the onsite Sales Team.
Essential Duties and Responsibilities:
- Greet all visitors.
- register 1st time guests using the Prospect Registration form.
- Record all traffic (first visits, return guests, buyers and Realtors) on manual traffic report.
- Manage phone messages & Calls.
- Handoof guests to the proper NHG using the "up" rotation system.
- Contact New Home Guides as needed to help guests.
- Manage and document appointments.
- Documents all guests in Builder CMS. (first visits, return guests, buyers and Realtors)
- Print marketing materials as needed. (price sheets, decision priorities, HOA informatio sheets, etc.)
- Scan sales documents as needed and email daily traffic reprots to corporate office.
- Doucment Realtor visists and properly register them with the REaltor Registratio form.
- Maintain the conference rooms cleanliness. Restock items as needed.
- Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies, logging supply needs and office expenses. (copier items, coffee, snacks, office supplies, etc.)
- Assist in coordinating food for marketing events.
- Oversee mailings, and office deliveries.
- Ensure the safe and successful operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluation new equipment and techniques.
- Direct guests asking sales related questions to a New Home Guide.
Supervisory Responsibilities:
- No supervisory responsibilities are required for this position.
Required Job Knowledge, Skills, and Abilities:
- Manage multiple visitors in professional. manner.
- Ability to learn and use software including Builders CMS, PDF X-change, and Egnyte.
- Proficiency in Microsoft Office (Word, Excel, Teams & Outlook).
- Effectively and professionally communicate with customers.
- Demonstrate commitment to integrity, company values, customer-focus, and established policies and procedures.
- Display professional appearance and manner.
Education and/or Experience:
- High School Degree. One year or work experience may substitute for one year of the required education up to a maximum of four years substitution. Where substitution is accepted, applicant must demonstrate increased knowledgebase and progressively more challenging work assignments.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Administrative: 1 year (Required)
Ability to Commute:
- Port Saint Lucie, FL (Required)
Work Location: In person
Salary : $50,000 - $60,000