Information Technology Support Technician

THIS JOB IS ONSITE IN BREA, CA.

THIS IS A CONTRACT UP TO 4 MONTHS THAT (PENDING MUTUAL FIT / PERFORMANCE) COULD BE EXTENDED.

NO 3RD PARTY FIRM CANDIDATES.

KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for an IT Support Technician: helpdesk / desktop support, Windows, MS 365, Entra ID, etc.

The IT Technician is responsible for the comprehensive support of all of day-to-day IT needs. The scope includes hardware, software, network security, web presence, and telephony systems. The IT Technician will ensure all employees have the right systems and access to perform their jobs effectively. Additionally, the IT Tech will help identify ways to drive efficiency or cost savings by optimizing or better leveraging new and existing technologies.

Roles and Responsibilities:

• Identifying and acting on opportunities to improve and update software and systems
• Developing and implementing IT policy and best practice guides for the organization
• Setting up and supporting employee IT equipment and network access
• Designing training programs and workshops for staff
• Conducting regular system audits
• Running and sharing regular operation system reports with senior staff
• Manage, review, and assess IT vendors
• Troubleshoot hardware and software issues related to internal IT

Requirements and Experience:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
• 2-5 years of experience working in IT operations
• Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
• Strong critical thinking and decision-making skills
• Excellent project management skills and strong ability to prioritize
• Firm grasp of IT infrastructure and operations best practices

Compensation depends on experience but is typically $24-28/hr W2.