What are the responsibilities and job description for the Fulfillment Specialist position at Kramer Madison?
Location: Waunakee, WI (Onsite)
Employment Type: Full-Time
Classification: Non-Exempt
Kramer Madison is a fast-growing provider of print and promotional products in the Madison area, dedicated to delivering exceptional quality and service to our clients. We are passionate about our work and looking for team members who share that passion! Our commitment to innovation and excellence has driven our success, and we're excited to add a Fulfillment Specialist to our team.
We’re seeking a motivated and detail-oriented Fulfillment Specialist to support our production team. This role is essential for ensuring our products are accurately assembled, finished, and shipped on time. The ideal candidate has experience in and understands the fulfillment process, and is committed to high-quality standards and efficiency.
Your day-to-day will include:
- Receiving, verifying, and organizing promotional product shipments.
- Fulfilling orders, including creating promotional kits, pick-and-pack, and inventory stocking.
- Managing client inventory levels and reordering products as needed.
- Ensuring all orders are completed and delivered on time, following customer requirements.
- Inspecting inbound shipments for quality issues and resolving concerns with suppliers.
- Handling administrative tasks such as tracking shipments, generating shipping reports, and communicating with suppliers.
- Maintaining a clean, organized, and efficient work area.
What We’re Looking For:
- Strong Attention to Detail: You can verify counts, maintain accuracy, and create professional-quality kits.
- Adaptability: You’re adaptable and can shift priorities seamlessly in response to changing workflows.
- Strong Communicator: You excel at written and verbal communication and can convey clear messages to peers, managers, and clients.
- Organized and Efficient: You can prioritize tasks and maintain a clean, organized workspace.
- Tech-Savvy: Proficiency in Microsoft Excel is required and shipping platforms (UPS, FedEx, etc.) is preferred.
- Physically Capable: Ability to:
- Lift and carry boxes up to 40 lbs. to put on table or carry for short distances.
- Bend, walk, and stand for long periods.
- Forklift certification (or willingness to obtain one) preferred.
Why Join Kramer Madison?
- Be part of a collaborative and supportive team.
- Work in a fast-paced environment where your contributions make a difference.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Morning shift
Work Location: In person