What are the responsibilities and job description for the Accounts Receivable Specialist -Bilingual (Spanish) position at Krayden Inc.?
About Us:
Krayden Inc. is a leading, technical distributor that partners with the industry’s premier suppliers to deliver engineered solutions, customized support, and best in class responsiveness to our customers.
We are looking for an Accounts Receivable Specialist - Bilingual/Spanish with experience in B2B Collections to join our team at Krayden HQ in Westminster, CO.
Responsibilities & Requirements:
Krayden offers a competitive employee-focused benefits package which includes Medical, Dental, Vision Care & Life insurance, Flexible Spending Accounts (FSA), HRA's, 401(K) Retirement Plan, Aflac Insurances & much more.
***This job description is intended to be a general description of the duties and responsibilities of this position. It is not necessarily all encompassing and job responsibilities are subject to change in response to legitimate business needs or practices.***
Krayden Inc. is a leading, technical distributor that partners with the industry’s premier suppliers to deliver engineered solutions, customized support, and best in class responsiveness to our customers.
- Products that perform: We supply specialty engineered solutions from premier suppliers, that enable our customers to push the envelope of innovation.
- Knowledge that serves: We provide technical knowledge & best-in class customized support to engineers & buyers of CM’s/OEM’s.
- Service that delivers: We have created a global distribution network to assist customers deliver on their desired outcomes.
We are looking for an Accounts Receivable Specialist - Bilingual/Spanish with experience in B2B Collections to join our team at Krayden HQ in Westminster, CO.
Responsibilities & Requirements:
- High volume business to business collections and maintenance of customer accounts.
- Research and resolution of disputed balances.
- Maintaining assigned accounts aging to meet department and company goals.
- Researching payment discrepancies by using all resources and tools available to obtain necessary information to resolve for customer.
- Research and process credits and rebills when applicable.
- Fraud prevention - Researches and analyzes potential customer fraud cases to identify and prevent future fraud. Identifies fraudulent transactions using various research methods.
- Review customer credit information in order to determine appropriate credit terms on new accounts.
- Review payment history to consider modifying customer credit limits.
- Post credit card, check, ACH/Wire payments from customers in accounting system.
- Communicate directly with customer in order to facilitate prompt payment of past due invoices.
- Review accounts and orders to be released from credit hold.
- Invoices customers for additional fees & services.
- Works with closely with order Desk, Shipping and Receiving personnel as well as Inventory Management to resolve discrepancies related to customer payment or credit.
- Maintains customer’s billing/invoicing information.
- Research and issue credit to customers for price discrepancies, mis-shipments and any other issues not related to a return.
- Collect and maintain customer’s resale or exemption tax certificates.
- Perform duties to AS/ISO and applicable Accounting procedures and regulations.
- 3 years of full-cycle Accounts Receivable experience; Distribution or Manufacturing industry experience preferred.
- Fluency in Spanish/English both verbal and written.
- Experience in B2B Collections.
- Proficiency in using intermediate to complex Excel functions.
- CRM experience a plus!
Krayden offers a competitive employee-focused benefits package which includes Medical, Dental, Vision Care & Life insurance, Flexible Spending Accounts (FSA), HRA's, 401(K) Retirement Plan, Aflac Insurances & much more.
***This job description is intended to be a general description of the duties and responsibilities of this position. It is not necessarily all encompassing and job responsibilities are subject to change in response to legitimate business needs or practices.***
