What are the responsibilities and job description for the Service Sales - Account Manager position at Kroeschell Engineering?
General Skills / Requirements
Proficiency in English
Strong interpersonal and oral / written communication skills
Attention to details with strong analytical and problem-solving abilities
Solid time management skills
Professional appearance
Ability to interact professionally with clients, subcontractors, and suppliers
Physically able to navigate / attend bid-walks and site visits at active construction sites
Clean criminal background and credit history
Must pass drug screening and background check (pre-employment and random)
Potential Job Responsibilities
Service Repair Sales, Contracts and Budget Estimating
Generate new sales / customers and maintain existing customer base
Maintain and build relationships with clients by offering competitive and accurate bids and providing innovative solutions to new and current customers
Propose Inspection contracts to prospective customers
Ability to read and understand mechanical piping, HVAC and Electrical drawings
Solicit quotations from suppliers and subcontractors to provide an accurate proposal to a customer's repair solution.
Prepare and submit proposals to customers
Project Management
Support our service technicians with providing repair pricing and scheduling the approved repairs or replacements
Manage multiple projects and technicians simultaneously with the Dispatch person and other account managers.
Review contracts to ensure compliance
Direct and monitor sold projects from start to completion
Meet with contractors and vendors to ensure quality product and timely deliveries
Create / process submittals, RFIs, change orders, billings, closeout documents and other project related documents / processes
Work with other Kroeschell team members to facilitate and oversee field crew installations and subcontractors on multiple projects - regular interaction with union tradesmen
Support service technicians and field staff with project needs
Visit projects to review work and ensure safe / on-time field installations.
Experience / Education
Prior experience as an Account Manager, Service Sales Individual within the commercial / industrial mechanical trade with estimating and / or project management (or technical training in mechanical HVAC field)
5-10 years experience in the HVAC Service and repair industry
Basic knowledge of accounting
Proficient in Microsoft suite of general office programs
Possessing the above skills / experience not necessary to apply. Will provide training for the right candidate who possesses ample drive, work ethic, and ability to learn necessary concepts / skills
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