Apartment Community Manager *Class A* *Downtown RVA!

Job Description

Elevate Your Property Management Career with KRS Holdings!

Are you ready to take your property management career to the next level? KRS Holdings is searching for a dynamic and motivated Community Manager to lead our diverse apartment portfolio in the vibrant Richmond, Virginia market. This is your opportunity to shine—demonstrate your leadership, exceptional customer service, and superb organizational skills while fostering a thriving community.

This opening is for a 103 unit Class A property in the heart of downtown Richmond, in walking distance to great restaurants, shopping, and cultural events. It will also include oversight of a new construction 15-unit property in Hopewell, and will require a weekly visit to inspect the property, check on common areas, etc.

Your Daily Responsibilities:

As our Community Manager, you’ll be at the helm of all community-related activities, ensuring smooth operations and resident satisfaction. Your key responsibilities will include:

• Resident Relations: Creating outstanding resident experiences by addressing inquiries, resolving issues, and fostering a welcoming community atmosphere.
• Applicant Management: Managing rental applications, overseeing the underwriting process, and ensuring a seamless move-in experience for new residents.
• Rent Collection: Overseeing rent collection, monitoring delinquencies, and implementing strategies to ensure timely payments.
• Maintenance Coordination: Prioritizing and coordinating maintenance and repair requests, working closely with maintenance teams and contractors to maintain the property’s condition.
• Budgeting and Accounting: Playing a key role in developing and managing property budgets, tracking expenses, and maintaining accurate financial records.
• Vendor and Contractor Management: Building and maintaining relationships with top vendors and contractors, negotiating contracts, and ensuring the highest quality service.
• Team Leadership: Leading and mentoring a dedicated team, providing training and support to ensure peak performance and professionalism.
  
  

What You’ll Bring to the Table:

To excel in this role, you’ll need:

• Experience: 3-5 years of proven experience in property management.
• Customer Service Excellence: Strong interpersonal and communication skills to build positive relationships with residents, applicants, and team members.
• Organizational Skills: The ability to multitask, stay organized, and pay attention to detail, even in a fast-paced environment.
• Leadership Ability: Experience leading a team, inspiring others, and fostering a culture of accountability and excellence.
• Positive Attitude: A professional and upbeat demeanor, even when handling challenging situations, to maintain resident satisfaction and team morale.
  
  

What We Offer:

At KRS Holdings, we value our team members and provide a comprehensive benefits package, including:

• Competitive Compensation: $55,000 - $60,000/year to start, based on experience.
• Health Benefits: Medical, dental, and vision insurance, plus a telehealth option.
• Disability Coverage: Short and long-term disability insurance.
• Life and Accident Insurance: To ensure peace of mind.
• Retirement Savings Plan: With a company contribution when you participate.
• Generous Paid Time Off: Including holidays.
  
  

Join a team committed to excellence, personal responsibility, and community impact. This is an exciting opportunity to make a difference in the lives of our residents while advancing your career in property management.