What are the responsibilities and job description for the Regional Sales Account Manager position at KSB Company?
KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success.
People. Passion. Performance. It is these three success factors that make KSB the company it is today.
At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.
Overview
The Sales Region Account Manager is to directly manage and develop the sales for specific customers for KSB SupremeServ /Standard Alloys Inc. They shall function as the primary contact between this group of customers and KSB SupremeServ / Standard Alloys Inc. They shall develop an Annual Business Plan with specific action items, resource requirements and timelines to facilitate success within their customer base. They shall also function as an interface between Standard Alloys Inc and the KSB Service Network as required.
Responsibilities
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.
We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.
People. Passion. Performance. It is these three success factors that make KSB the company it is today.
At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.
Overview
The Sales Region Account Manager is to directly manage and develop the sales for specific customers for KSB SupremeServ /Standard Alloys Inc. They shall function as the primary contact between this group of customers and KSB SupremeServ / Standard Alloys Inc. They shall develop an Annual Business Plan with specific action items, resource requirements and timelines to facilitate success within their customer base. They shall also function as an interface between Standard Alloys Inc and the KSB Service Network as required.
Responsibilities
- Develop and Grow Customer Order Intake (COI) for specific accounts.
- Customer Relationship Management (CRM)
- Submit completed RFQ’s to facilitate timely customer quote.
- Follow up on all open quotes to close the order.
- Weekly updates on all open quotes within the CRM.
- Maximize results from COI to optimize margin.
- Feed management with information from the market and communication between SAI departments and KSB companies.
- Annual Business Plan for the specific accounts with quarterly updates.
- Participate in weekly updates and collaborate with other members of the sales team to share best practices and challenges.
- Field sales presentations to specific customer accounts to promote brand awareness and to influence the marketplace in favor of Standard Alloys Inc. and KSB.
- Attend trade shows as required by management.
- OPTIONAL: Reverse engineer customer parts to facilitate RFQ.
- High school diploma or GED required
- BBA or BS degree preferred (Engineering degree highly preferred)
- 3 years of pump experience preferred. (pump replacement parts, repairs and assemblies)
- Mechanical aptitude and understanding of local customer base’s processes and applications
- Travel - at least 80% of the time
- Ability to recognize material upgrade or hydraulic redesign opportunities and facilitate discussion with plant engineers and reliability personnel about these opportunities preferred.
- Drafting (OPTIONAL): Ability to accurately measure and draw mechanical parts utilizing AutoCAD
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.
We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.
