Project Logistics Customer Excellence Specialist

Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne Nagel, our Houston, TX site is looking for a new Customer Excellence Specialist to join our Sea Logistics team.

Your Role

Reporting to the National Project Logistics Manager you will organize and supervise the transport of all orders and ensure that your customers are overall satisfied. HSE and data quality is always at the forefront of the work you do. You will act as the customer's front-line support by providing information and answering questions while building and maintaining a strong and trustful partnership with customers, suppliers, colleagues, and BU. The specialist is responsible for the profitability of orders, correct invoicing, and data quality.

Your Responsibilities

• You will arrange and supervise the transport of cargo.
• Ensure all systems are kept up to date promptly.
• Monitor the operational performance of all involved parties and report any issues that may occur.
• Review and ensure that any KPIs agreed with the customer are met.
• Participate in training to develop yourself and your knowledge.
• Immediately report problems when they occur.
• Execute the business in line with rates given by ensuring profit maximization.
  
  

Your Skills And Experiences

• 2 years’ Air Logistics export Experience
• You have the ability to collaborate effectively with cross functional teams.
• You have excellent time management skills.
• Ability to analyze data.
  
  

Good Reasons to Join

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. [recruiter’s job code]

Kuehne Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne Nagel.