What are the responsibilities and job description for the Floor Manager/Server position at Kung Fu Tea token ramen?
Overview
We are seeking a dedicated and experienced Floor Manager to oversee daily operations in our establishment. The ideal candidate will have a strong background in food service management, particularly within quick-service fast food restaurants or hotels. As a Floor Manager, you will play a crucial role in ensuring exceptional customer service, efficient staff management, and smooth operational processes.
Responsibilities
- Supervise daily floor operations to ensure high standards of service and cleanliness.
- Manage staff schedules, training, and performance evaluations to foster a productive work environment.
- Oversee inventory control, including ordering supplies and managing stock levels effectively.
- Utilize POS systems, including Aloha POS, to track sales and manage transactions efficiently.
- Ensure compliance with health and safety regulations while maintaining a welcoming atmosphere for guests.
- Assist in budgeting and financial planning to optimize operational costs.
- Collaborate with the management team to develop strategies for improving service quality and customer satisfaction.
- Handle customer inquiries and complaints professionally to enhance guest experiences.
Skills
- Proficient in POS systems, with experience using Aloha POS preferred.
- Strong knowledge of inventory control processes and best practices.
- Background in food service management with experience in quick-service fast food restaurants or hotels.
- Previous experience as an Assistant Manager or similar supervisory role is advantageous.
- Excellent staff training abilities to develop team skills and performance.
- Strong budgeting skills to assist with financial oversight of operations.
- Bartending experience is a plus for establishments that serve alcoholic beverages.
- Exceptional communication and interpersonal skills to interact effectively with both staff and customers.
Join our team as a Floor Manager and contribute to creating an outstanding dining experience for our guests while leading a motivated team!
Job Types: Full-time, Part-time
Pay: $52,446.00 - $54,270.00 per year
Shift:
- Evening shift
- Morning shift
Ability to Relocate:
- Largo, FL 33771: Relocate before starting work (Required)
Work Location: In person
Salary : $52,446 - $54,270