Director of Shareholder Services - Kuukpik Corporation

Job Description

Job Description

Salary : COMPANY OVERVIEW

Kuukpik Corporation was established in 1973 under the provisions of the Alaska Native Claims Settlement Act (ANCSA). It owns the surface rights to portions of the Colville River Delta, located 50 miles west of Prudhoe Bay.

Kuukpik Corporation successfully negotiated a comprehensive surface-use agreement. This agreement established provisions for education, training, preferences in contracting, employment, and the environment for the village of Nuiqsut.

Kuukpiks mission is to develop innovative opportunities, partnerships, and leadership to ensure and perpetuate our peoples self-sufficiency, economic growth, and cultural heritage.

WHY JOIN US

At Kuukpik Corporation, we offer more than just a job. We provide opportunities for career growth, competitive salaries, a supportive work environment, and the chance to contribute to the success of a dynamic and innovative company. Join us and be part of a team committed to promoting economic development and sustainability in Nuiqsut and the state of Alaska while providing a meaningful and fulfilling work experience.

Benefits include : Medical Insurance

Dental Insurance

Vision Insurance

401k with a high employer match

Tuition Reimbursement

And more

LOCATION

Nuiqsut, AK or Anchorage, AK

WHAT WERE LOOKING FOR

The Director of Shareholder Services leads and oversees the Shareholder Services department, ensuring the delivery of high-quality services and support to Kuukpik Corporation shareholders. This role also involves the administration and oversight of the Kuukpik Foundation, which provides financial assistance for community outreach in bereavement, medical support, and education funding.

ESSENTIAL FUNCTIONS

Kuukpik Corporation

o Oversee the Shareholder Liaisons activities, ensuring shareholder requests and concerns are resolved effectively.

o Develop strategies to improve shareholder engagement and satisfaction.

o Lead the coordination of Kuukpiks yearly elections, annual meetings, and informational meetings.

o Ensure compliance with all legal and regulatory requirements related to shareholder records and activities.

o Implement reporting and tracking systems for shareholder concerns and activities to improve transparency and service quality.

o Oversee the maintenance of confidential shareholder records and ensure data integrity.

o Review and approve monthly and annual reports to the Kuukpik Board and management regarding shareholder concerns and activities.

o Partner with the Accounting and Finance Department to support accurate dividend distribution and ensure smooth operational workflows.

o Monitor trends and feedback from shareholders to recommend innovative solutions for challenges and opportunities.

Kuukpik Foundation

o Manage the Foundations financial assistance programs for death benefits, health benefits, and educational funding.

o Develop and maintain policies and procedures for equitable and efficient fund distribution.

o Monitor and report on the Foundations financial status and the impact of its programs.

o Collaborate with shareholders to identify opportunities for enhancing assistance programs.

Other duties as required

SUPERVISORY RESPONSIBILITIES

Supervises the Shareholder Liaisons and their responsibilities, ensuring all shareholder-related activities align with the corporations strategic objectives.

REQUIREMENTS

Proven leadership and management skills.

Strong analytical, organizational, and communication abilities.

Proficiency in data management systems and Microsoft Office Suite.

Ability to work collaboratively with diverse stakeholders, including shareholders, board members, and the executive team.

Deep understanding and sensitivity to Iupiat culture, with the ability to integrate cultural values into decision-making processes.

REQUIRED EDUCATION AND EXPERIENCE

Bachelors degree in Business Administration, Management, or a related field.

Minimum of five years of experience in shareholder services or a related field.

Experience managing financial assistance programs or foundations preferred.

Proficiency in the Iupiaq language is highly desirable.

PHYSICAL DEMANDS

Prolonged periods of sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times.

TRAVEL REQUIRED

Some travel will be required

HOW TO APPLY

Please Click the Apply for This Job Button in the top right corner.

EQUAL EMPLOYMENT OPPORTUNITY POLICY STATEMENT

All decisions pertaining to employment, upgrading, promotion, demotion, transfer, recruitment advertising, recruitment selection, layoff, terminations, training, compensation, benefits, and educational assistance will be executed without regard to race, color, sex, age, national origin, religion, marital status, pregnancy, childbirth or related medical conditions, parenthood, medical condition, disability, status as a protected veteran, sexual orientation, gender, gender identity, genetic information, or any other basis or characteristics prohibited by applicable law.

Kuukpik Corporation, an Inupiat-owned corporation created as a result of the Alaska Native Claims Settlement Act.

Kuukpik Corporation applies a shareholder preference in employment to the maximum extent feasible, as authorized by law.