What are the responsibilities and job description for the Customer Service Representative position at Kyzar Air Conditioning, Inc.?
All About Kyzar Air Conditioning... Since 2005, Kyzar Air Conditioning, Inc. has worked hard to become the one-stop air conditioning solution for customers in the Palm Beach, Martin, St Lucie and Broward counties. As a family owned and operated business, we strive to provide quality work, affordable prices, and prompt response times to our customers. Our dedication to honesty and excellence have made Kyzar Air Conditioning a top choice for our community’s HVAC needs.
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive experience for our customers. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to work in a fast-paced environment.
Duties
- Respond promptly to customer inquiries via phone, email, or chat.
- Provide accurate information regarding products and services.
- Assist customers with account management.
- Document customer interactions in our database with attention to detail.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Maintain professionalism and adhere to company policies during all interactions.
Requirements
- Proficiency in English; bilingual or multilingual skills are a plus.
- Previous experience in client services or call center environments is preferred.
- Strong computer skills with the ability to navigate various software applications.
- Excellent phone etiquette and communication skills.
- Ability to perform data entry tasks accurately and efficiently.
- Strong problem-solving skills and the ability to remain calm under pressure.
- A commitment to providing outstanding customer service.
We would love to connect... If you can achieve the above and desire to work in a collaborative work environment, Kyzar Air Conditioning is the company for you! Join our team and experience our culture that speaks volumes in the HVAC community. We believe our success depends on the trust we build, investment in training and communication within our team. The best talent deserves to be recognized and appreciated! We would love to get to know you better and give you the opportunity to interview US.- please click the link to apply or visit our website at www.kyzarairconditioning.com
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- West Palm Beach, FL 33409 (Required)
Ability to Relocate:
- West Palm Beach, FL 33409: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20 - $22