Office Assistant - Bilingual

Job Summary

Position: Full-Time Bilingual Office Assistant
Location: Must reside within 10 miles of the office
Languages Required: Fluent in English & Spanish (spoken, written, and reading)
Transportation: Must have reliable transportation
Start Date: As soon as possible

We are a busy accounting office seeking a dependable, punctual, and detail-oriented Bilingual Office Assistant to join our team. This role requires strong communication skills, a high level of professionalism, and the ability to handle multiple tasks.

Responsibilities

• Greet clients and assist them in both English and Spanish
• Answer and manage phone calls, emails, and other communications
• Provide information to clients and handle inquiries in-person, by phone, and electronically
• Act as a liaison between clients and staff, ensuring smooth and professional communication
• Provide dedicated support to manage and fulfill specific client account expectations
• Assist with clerical tasks: filing, scanning, making copies, sending emails, etc.
• Maintain office inventory and prepare monthly supply requests
• Prepare translations and client letters as needed
• Create USPS shipping labels for outgoing mail
• Assist with office upkeep and collaborate with team members to maintain a professional environment
• Support accounting staff by verifying client transactions
• Use QuickBooks to enter sales receipts, invoices, and daily sales reports
• Manage sensitive client information with confidentiality and discretion

Requirements

• Fluent in English and Spanish (speaking, reading, and writing)
• Eligible to work in the U.S.
• High school diploma or equivalent (additional certifications are a plus)
• Strong customer service skills and professional phone etiquette
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (G-Suite)
• Familiarity with QuickBooks (preferred)
• Able to multi-task and work independently or as part of a team
• Detail-oriented with strong organizational skills and the ability to prioritize tasks
• Previous payroll office experience is a plus

"Note: This job description is not intended to cover every responsibility or duty that may be assigned. Additional tasks may be required as needed."

Job Type: Full-time

Pay: $16.50 - $18.00 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule

Schedule:

• Monday to Friday

Ability to Commute:

• Cumming, GA 30040 (Required)

Ability to Relocate:

• Cumming, GA 30040: Relocate before starting work (Preferred)

Work Location: In person

Salary : $17 - $18