Administrative Technician, Education

TITLE: Administrative Technician, Education

COMPANY: LA Law Library

FULL TIME: Monday - Friday

SCHEDULE: 9:15AM – 6:00PM

SALARY: $43,000-$55,120/Annual

ABOUT LA LAW LIBRARY

Join a productive, positive environment helping individuals find the resources they need, vindicate their rights and improve their lives. LA Law Library is a vibrant community education center in Los Angeles County and a leader in providing public access to legal knowledge. Our motto is: “Access to Information = Access to Justice.” For those who do not have, or cannot afford, legal representation, the Law Library provides free resources, supports those trying to understand their rights or fending for themselves in court and helps navigate the legal system in general.

Our staff serves more than 100 thousand patrons annually and the number continues to grow daily as new programs and workshops are developed with the assistance of our many partners to provide access to innovative legal research, technology and services.

POSITION INFORMATION

The Administrative Technician provides support and administration for classes, programs and other projects and activities of the Public & Legal Education department. Responsibilities include scheduling, outreach and reminders, statistics, distribution of class and promotional materials. May serve as the initial point of contact for both internal and external requests.

RESPONSIBILITIES AND DUTIES:

The Community Resource Specialists responsibilities are divided into four (4) primary categories: Patron Support and Referrals; Outreach and Coordination; Program Development; Administrative; and Staff Support and Training. These activities are performed under limited supervision and employ proactive thinking, sound judgment and diplomacy.

Program Administration and Management

• Provide administrative support for classes and programs, including scheduling, status updates and tracking
• Supports the execution and delivery of programs and services
• Coordinates preparation of promotional collateral including flyers and website postings
• Assists in event planning and execution, including registration, logistics, set-up, day-of support and staffing
• Maintain spreadsheets and tracking of programs, timelines and attendance, as needed
• Monitor class materials and documentation to assure compliance with partner and state bar requirements, library policies and safety requirements
• Assists with class registration
• Work with all departments to assure clear and consistent communication concerning programs and events
• Maintains and updates designated program-related administrative documents and records
• Conducts administrative-related communications with specific patron constituents, program providers and partners
• Participates in the tracking of best practices for the administrative operations of the department and recommends solutions to issues arising from unit operations

Department Operations

• Participate in meetings, record minutes and submit suggestions for follow up activities, as required
• Review, organize and maintain administrative files
• Assist with scheduling meetings, both internal and external
• Support the maintenance of library-wide, as well as departmental, policies and procedures
• Support efforts to manage historical records, develop and implement retention schedules and archive activities for administrative records
• Provide back-up support to maintain executive and staff schedules; monitor calendars and track appointments and meetings for department members
• Provide administrative support to facilitate attendance at professional meetings and conferences; prepare reimbursement forms as needed
• Prepare correspondence; draft letters and memoranda

Statistics

• Compile and archive statistics and assist with the development of special reports
• Coordinate collection of monthly statistics
• Prepare monthly, quarterly and annual reports for management as needed
• Provide analysis, recommendation and options for data gathering

Other Responsibilities

• Participate in library-wide projects and programs
• Serve as a back-up to the Reference & Collections Team for other projects as directed
• Other duties as required

POSITION QUALIFICATIONS:

Required

• Minimum of two (2) years demonstrated administrative office, clerical or equivalent experience
• Associates degree or equivalent
• Effective written and oral communication skills
• Strong attention to detail
• Ability to take initiative, and to work both independently and as part of a team
• Ability to maintain confidentiality
• Excellent problem solving and interpersonal skills
• Ability to work under tight deadlines
• Proficient knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)

Preferred

• Bachelor degree
• Experience in office management
• Experience working for a public agency
• Experience in a library or educational institution

WORK ENVIRONMENT

Will be working in a busy office environment.

PHYSICAL ABILITIES REQUIRED

• Lifting ability: Light, under 15 lbs. on a regular basis.
• Sitting at a desk: short time, 30 minutes and/or medium, 60-120 min. on a regular basis; on rare occasions, to complete complex projects or tasks, long periods of 120 min. may be required.
• Extensive use of a computer, keyboard, and mouse.

BENEFITS

LA Law Library currently offers a comprehensive benefits package including California Public Employees Retirement System (pension program), choice of 10 medical insurance plans, dental and vision insurance plans, paid leave accruals, 14 paid holidays, life and long-term disability insurance, 457 Deferred Compensation plan, Flexible Spending Account (FSA); as well as a transportation allowance/reimbursement program for using public transit or free parking if you drive.

To apply for this position please submit your resume and cover letter via Indeed.com or ZipRecruiter.com.