What are the responsibilities and job description for the Evening Front Desk Agent position at La Quinta Inns & Suites?
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain a clean and organized front desk area
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
Skills:
- Strong customer service skills with a focus on guest relations
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Knowledge of hotel management systems and phone systems
- Bilingual or multilingual abilities are a plus
- Familiarity with night audit procedures is preferred
As a Front Desk Agent, you will be the first point of contact for our guests. Your exceptional hospitality skills and attention to detail will contribute to creating a positive guest experience. If you are passionate about providing excellent customer service in the hospitality industry, we would love to have you join our team.
Please note that this is not an exhaustive list of responsibilities or skills required for this position.
Job Type: Part-time
Pay: $14.00 per hour
Expected hours: 32 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
Work Location: In person
Salary : $14
