What are the responsibilities and job description for the Hotel Front Desk Receptionist position at La Quinta Inns & Suites?
We are seeking a Front Desk Agent to join our team at La Quinta Grand Prairie North. As a Front Desk Agent, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their stay is comfortable and enjoyable. If you have excellent communication skills, a passion for customer service, and enjoy working in a dynamic hospitality environment, we would love to hear from you.
La Quinta Grand Prairie North offers competitive pay, opportunities for career advancement, and a supportive work environment. Join our team today and be part of creating memorable experiences for our guests.
We are looking for someone who has open availability to work mainly evenings from 3pm-11pm and mornings as needed 7am-3pm.Being available on weekends is a must.
We prefer someone with previous hotel experience and those candidates will be given priority,however,it is not required.We also prefer for you to be bilingual.(Enligsh/Spanish)
Please note that only qualified candidates will be contacted for an interview. Please DO NOT call the property about this opportunity.
Some of the job duties include:
* Greets, registers, and assigns rooms to guests.
- Handles confidential information, including guest records, with a high degree of integrity. Promptly and effectively deals with guest requests and complaints.
- Answers and routes calls as appropriate; takes guest messages with accuracy. Responsible for cash drawer contents and transactions during shift.
- Assists in replenishing breakfast as needed and keeping breakfast area clean.
- Ensures common area/lobby is clean.
- Other duties as assigned.
```Qualifications”
- Excellent phone etiquette and communication skills
- Strong guest relations skills, with a focus on providing exceptional customer service
- Previous experience in guest services or hospitality management is preferred
- Familiarity with night audit procedures is a plus
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient in using computer systems and hotel management software
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
- Food provided
- Paid time off
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- On call
- Overtime
Experience:
- Hotel experience: 1 year (Required)
Language:
- spanish (Required)
Work Location: In person
Salary : $16 - $17
