Disability Retirement Specialist, LACERA

Salary : $79,884.00 - $104,772.00 Annually

Location : Pasadena, CA

Job Type : Full-Time

Job Number : 9-1648-K, BUL#24-36

Department : Disability Retirement Services

Opening Date : 12 / 23 / 2024

FLSA : Non-Exempt

Bargaining Unit : 990

POSITION INFORMATION

This examination will remain open until the needs of LACERA are met and may close without prior notice.

Examination Information : Examination Number : 9-1648-K, Job Bulletin Number : 24-36

TYPE OF RECRUITMENT : Open Competitive Opportunity

The Los Angeles County Employees Retirement Association (LACERA) administers and manages the more than $80 billion retirement fund for the County of Los Angeles. We provide retirement, disability, and death benefits to eligible County Employees and their Beneficiaries, and collect, deposit, invest, and manage retirement funds collected from the County, Outside Districts, and County Employees.

LACERA is one of the largest county retirement associations in the United States with over 190,000 Members. Our Membership is comprised of individuals from a diverse range of careers, age groups, and ethnicity - all contributing to the greater welfare of Los Angeles County.

LACERA is located in Gateway Plaza at 300 North Lake Avenue in the beautiful City of Pasadena. The building is easily accessible from the Foothill Freeway (210) and the Metro Lake Station. We offer convenient free parking for staff members in our secure structure adjacent to the building in addition to a robust rideshare program providing commuting alternatives such as ride-matching, vanpool, carpool, parking services and more. Prioritizing health, well-being, and sustainability, Gateway Plaza is a Class "A" office building, LEED Gold Certified and EPA Energy Star Certified. With a Walkability Score of 91, LACERA staff members are able to easily enjoy the approximately 150 shops, food, and dining options that make up the popular South Lake Avenue District.

Our Members dedicate their careers contributing to the welfare of Los Angeles County. For their service, the County contributes to their promised benefits, and LACERA is dedicated to serving them in return throughout their career and their life afterwards. If you are interested in being part of this rewarding team, LACERA invites you to apply!

LACERA Mission : To produce, protect, and provide the promised benefits to our members.

LACERA Vision : Empowering our members to enjoy a healthy and secure retirement.

LACERA Values : Accountability, Collaboration, Inclusivity, Innovation, Integrity, Transparency

Our Core Values : I ACT (Integrity, Inclusivity, Innovation, Accountability, Collaboration, and Transparency), serve as our cultural guide and foundation in meeting our mission. As a member-focused government agency, we abide by our core values to ensure the public's trust, operate efficiently and cost effectively, and provide our members their promised benefits.

Benefits include a cafeteria benefit plan (14.5%-17% of monthly salary), annual leave, defined benefit retirement plan, Savings Plan (401k), Deferred Compensation Plan (457), 13 paid holidays per year, savings plan, a hybrid work schedule, tuition reimbursement, and a ride share program.

ABOUT THE POSITION :

The positions are located in the Disability Retirement Services Division (DRS). The DRS Division is responsible for investigating and evaluating disability retirement applications from active, retired, and deferred members of LACERA. Positions allocable to this class make recommendations approving or denying service and non-service-connected disability retirements, under the supervision of the Disability Retirement Specialist Supervisor.

Responsibilities include gathering medical, personnel, and other relevant records, conducting interviews, and writing Disability Retirement Evaluation Reports. Specialists will prepare files for review by Board Panel Physicians and arrange Independent Medical Examinations (IME). Once information is received, specialists compile a Disability Packet for review by in-house legal counsel and management before submitting to the Board of Retirement (BOR). Candidates must possess knowledge of disability retirement / workers' compensation settlement practices, methods, and procedures; applicable laws, rules, and regulations affecting the authorization of disability / workers' compensation benefits; and knowledge of LACERA and County policies and procedures.

Vacancy Information : The current vacancies are in the Disability Retirement Services Division.

Work schedule : This full-time position is required to work a 5 / 40 schedule (e.g. an eight (8) hour day, Monday through Friday). LACERA offers a hybrid work environment, and this position may be eligible to telework up to three (3) days per week depending on the needs of the Disability Retirement Services Division and LACERA.

CERTIFICATION BONUS : Any permanent, full-time employee working in this classification possessing a valid Workers' Compensation Claims Professional (WCCP) Designation Certification issued by the State of California is entitled to a Certification Bonus equal two (2) salary schedules (approximately 5.5%) as provided by the Los Angeles County Step Pay Plan.

EXAMPLES OF ESSENTIAL JOB FUNCTIONS

To view the complete job description for this classification, please click directly here

REQUIREMENTS

MINIMUM REQUIREMENTS :

Graduation from an accredited four-year college or university and one (1) year of experience in an assignment requiring investigation of worker's compensation claims or investigating disability retirement applications for a public or private entity

Two (2) years of experience at the level of a Retirement Benefits Specialist III researching and resolving retirement benefit claims and inquiries.

LICENSE : A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS II - Light : Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

ADDITIONAL INFORMATION

DESIRABLE QUALIFICATIONS :

• At least two (2) years of experience in the investigation of workers' compensation, personal injury, or long-term disability claims for an insurance company, or comparable investigative experience with a law firm, law enforcement agency, or other public or private entity.
• Demonstrated experience counseling individuals regarding disability, workers' compensation, insurance, long-term disability, or other benefit options.
• Demonstrated experience conducting interviews of applicants for disability retirement, workers' compensation, insurance, or long-term disability claims.
• Demonstrated experience with medical terminology in a professional setting identifying, reviewing, and analyzing various medical, employment, workers compensation, insurance or long-term disability claim files, summarizing the findings, and accurately documenting medical diagnoses.
• Demonstrated experience identifying, analyzing, and indexing relevant medical, personnel and return-to-work or similar records.
• Demonstrated experience writing investigative reports.
• Demonstrated experience in case management and handling a moderate to high volume caseload at various stages of process.
• A valid WCCP Designation Certification issued by the State of California.

To receive credit for the above desirable qualifications, your application must clearly show and describe your experience.

Knowledge of : State and Federal laws related to disability, workers' compensation, and retirement benefits; various retirement laws, codes, and regulations governing retirement benefits and related services; LACERA rules and policies; techniques to deal effectively with a variety individuals from various cultural and ethnic backgrounds in person and over the telephone; computer case management software databases such as Claims Vision; correct English usage, grammar, spelling, punctuation and vocabulary; interpersonal skills using tact, patience, and courtesy; principals and applications of the Microsoft Office Applications including Word and Excel.

Ability to : learn and interpret specific rules, laws and policies and apply them in a variety of procedural situations; perform effective decision making that includes accurate situation analysis and ability to adopt an effective course of action; establish and maintain effective working relationships with other staff internally and externally; research and analyze detailed information, communicate effectively both orally and in writing; exercise initiative and independent judgment within defined policies and procedures; perform responsibilities with minimum supervision; interpret written and oral instructions and carry them out; establish and maintain effective working relationships with co-workers and the public; operate a personal computer utilizing Microsoft applications such as Word, Excel, and Internet Explorer to create reports; demonstrate appropriate customer service skills; query, complete reports, and enter data in software databases; advise and explain to members and their beneficiaries their rights and responsibilities as they pertain to disability and / or retirement benefits.

EXAMINATION CONTENT : This examination will consist of :

Part I : A qualifying evaluation of training and experience based upon application information, desirable qualifications, and supplemental questionnaire.

Only the most highly qualified applicants as determined under Part I, will be invited to continue in the examination process under Part II.

Part II : An Appraisal (Oral) Interview weighted 100%.

The appraisal (oral) interview will assess the applicant's knowledge, experience, and general ability to perform the essential functions of the position.

Those candidates which are determined eligible for hire under the Los Angeles County's Civil Services Rules may be invited to the selection process which may be comprised of a selection interview to determine the candidate's fit for the position and / or job-related assessments.

CANDIDATES MUST MEET THE MINIMUM REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70 PERCENT OR HIGHER ON THE WEIGHTED PORTIONS OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER, WHICH IS VALID FOR 12 MONTHS. EXAMINATION NOTIFICATIONS : All selection invitations (e.g. oral, performance, written, etc.) and / or special notices will be sent to candidates via email to the email address provided on the official application only. Ensure your email address is correct at the time of filing. Please add , , and to your email address and list of approved senders to prevent email notifications from being filtered as spam / junk / clutter mail. DO NOT select "Off" under Email Preferences within your profile or click "Unsubscribe" on our notices if you would like LACERA to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position.

LACERA will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

ELIGIBLE INFORMATION The names of candidates receiving a passing grade will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. APPLICATION AND FILING INFORMATION : Application must be submitted online. Applicants can check the status of their applications at any time by logging into their account on www.governmentjobs.com.The acceptance of an employment application depends upon whether or not an applicant has provided adequate information that clearly demonstrates meeting the Selection Requirements for the position as stated above. Please complete the application and supplemental questionnaire thoroughly and completely. Information provided in the supplemental questionnaire must be reflected in the application to be considered.

Failure to provide complete information on the employment application and resume will impact the assessment of an applicant's qualifications and acceptance in the selection process. Failure to provide the appropriate documentation may result in your application being rejected as incomplete and will be removed from consideration.

Applications submitted without the complete work history and the supplemental questions completed in their entirety will be rejected as incomplete. "See application" or "See resume" or copy and paste of work experience is not sufficient or qualifying responses.

Resumes will not be accepted in lieu of the completed application or supplemental questionnaire.

Applicants must provide the appropriate attachments during application submission, email the documentation to within five (5) business days of filing. Please include the examination title and number on the documentation.

Failure to provide the appropriate documentation may result in your application being rejected as incomplete and will be removed from consideration.

Your employment history should be listed in order beginning with the most recent.

For each job held, provide the name and address of your employer, your job titles, beginning and ending dates, description of work performed, and reason for leaving.

If you have worked in more than one position for one employer, list each job title and / or area of assignment separately on the application to demonstrate your experience in various assignments / occupational areas.

Part-time experience will be evaluated on the basis of its fractional equivalent of a 40-hour workweek.

All required experience must be paid.

EDUCATION : In order to receive credit for any college course work, or college degree, such as an Associate, Bachelor, Master, Doctorate degree, or for completion of a certificate program, you must include a legible copy of the official diploma, official and / or unofficial transcripts, or an official letter from the accredited institution which shows the area of specialization or official certificate(s) at the time of filing or within five (5) business days from application submission date.

In the space provided for education, include the names and addresses of schools attended, and number of credits, degree, and / or certificate(s) earned.

This position may require working evenings, weekends, and holidays. TO APPLY ONLINE GO TO : and click on the Careers link.

Faxed, emailed, or hardcopy (paper) applications will not be accepted. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

Candidate(s) who complete examination process with acceptable results will be considered by the Department hiring authority. Upon an offer of employment, a comprehensive background investigation will be conducted, which includes verification of experience, and / or education, credit history, and fingerprinting through the California Department of Justice and the Federal Bureau of Investigation.

BACKGROUND CHECK Except for a very limited number of positions, Candidates will not be asked to provide information about conviction history until they receive a contingent offer of employment. LACERA will make an individualized assessment of whether or not a Candidates' Conviction History has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including but not limited to; evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. IMPORTANT NOTE : Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT.Utilizing VERBIAGE from the Classification Specification, Minimum Requirements, and / or Desirable Qualifications serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Applications may be rejected at any stage of the examination process. SPECIAL INFORMATION : Anti-Racism, Diversity, and Inclusion (ARDI)

LACERA recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. LACERA is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Fair Chance Initiative for Hiring Ordinance (FCIHO) LACERA is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. LACERA will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Requests for accommodation : humanresources@lacera.com Teletype Telephone : (800) 899-4099 Department Contact Name : Sharon Norton Department Contact Telephone : (626) 553 -7030 Department Email : humanresources@lacera.com

Any language contained in the job posting supersedes any language contained below.

Your Responsibilities :

1. Completing Your Application :

a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted.

b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title.

c. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation.

2. Requirements on Job Posting :

a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time.

b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual age 40 or older.

c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable.

3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed.

4. Change of Name or Address : To change personal information such as your name or address, log into your profile on and make the necessary change. This can be done at any time.

5. Equal Employment Opportunity / Non-Discrimination Policy :

a. It is the policy of the The Los Angeles County Employees Retirement Association (LACERA) to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation(s) may be subject to verification, consistent with state and federal law. All accommodation-related information will remain confidential.

Disclaimer : The Los Angeles County Employees Retirement Association (LACERA) is not responsible or in any way liable for any computer hardware or software malfunction that may affect the employment application or the application selection process.

You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by LACERA or its respective staff members shall modify the foregoing or create any warranty.

LACERA expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the LACERA as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system.

LACERA shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis.

NOTE : Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet.

By accepting the Use Disclaimer set forth herein, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer.

Veteran's Credit : In all open competitive examinations, a veteran's credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions : During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit.

A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty.

This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran's credit. More information available at :

Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies that are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE).

Background Check : LACERA is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about a conviction history unless you receive a conditional offer of employment. LACERA will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a "new member" of the County's defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California.

Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA / Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible.

Equal Employment Opportunity : It is the policy of the Los Angeles County Employees Retirement Association to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.

Los Angeles County Child Support Compliance Program : In an effort to improve compliance with court ordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information.

Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA-1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office.

Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility.

The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) and other applicable laws prohibit employment discrimination based on an applicant's protected characteristics, including race, color, religion, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, sexual orientation, age, pregnancy, childbirth, and other characteristics.

Updated August 2024

The Los Angeles County Employees Retirement Association (LACERA) recognizes excellence and performance by providing comprehensive and competitive benefit programs to its employees. Emphasis is directed toward offering you and your family a variety of benefits that help meet your needs and balance your career with your personal life. The main theme of all of the programs is flexibility.

MegaFlex Benefit Plan - Benefits may be purchased using a tax free monthly benefits allowance of 14.5% - 17% of the Staff Member's monthly salary. If the monthly cost of the benefits selected is less than the monthly allowance, the Staff Member receives the difference as additional taxable pay.

Medical, dental, disability, life and AD&D insurance, annual leave, and health and dependent care spending accounts are available in MegaFlex.

Defined Benefit Retirement Plans - to learn more about these plans, contact us at (800) 786-6464.

Savings Plan (401k) - Optional tax-deferred income plan that includes a County match up to 4% of employee's salary.

Deferred Compensation Plan (457) - Optional tax-deferred income plan that includes a County match of up to 4% of employee's salary.

Leave Time - Instead of traditional sick and vacation leave, employees earn 10 days of annual leave per year and may buy up to 20 additional days of annual leave.

Holidays - 13 days per year.

Bereavement leave

Flexible Spending Accounts - Employees may contribute up to $400 per month tax-free, to Health Care and Dependent Care Spending Accounts. The County contributes $75 per month to the Dependent Care Spending Account.

Rideshare Benefits - Monthly transit subsidy, pass purchase program, monthly vanpool subsidy, commuter choice subsidy.

Tuition Reimbursement subject to availability of funds.

This information is intended to provide a general summary of benefits available to staff members of LACERA and is not legally binding.

INSTRUCTIONS TO APPLICANTS : Only online applications are accepted. The information provided on this supplemental questionnaire will be evaluated and compared to the information provided on the application. The information provided will be used to determine if you are among the most qualified for the position.

A resume or a reference to "See attached resume" or "See application" will not be accepted in lieu of the completed questionnaire.

Incomplete, false statements, omission of material facts, or partial information may result in rejection of the application.

I have read and understand the instructions and that in order to be further considered for this position, my application and supplemental questionnaire must be thoroughly completed and reflect all relevant work experience.

Did you graduate from an accredited four-year college or university AND have one (1) year of experience in an assignment requiring investigation of worker's compensation claims or investigating disability retirement applications for a public or private entity -OR- Do you have two (2) years of experience at the level of a Retirement Benefits Specialist III researching and resolving retirement benefit claims and inquiries?

Which of the following best describes your years of experience in the investigation of workers' compensation, personal injury, or long-term disability claims for an insurance company, or comparable investigative experience with a law firm, law enforcement agency, or other public or private entity?

Please indicate the following regarding your years of demonstrated experience in the investigation of workers' compensation, personal injury, or long-term disability claims for an insurance company, or comparable investigative experience with a law firm, law enforcement agency, or other public or private entity.

1) The position title(s) held

2) Name of employer

3) Supervisor name and phone number

4) Employment date(s) (MM / DD / YY to MM / DD / YY)

5) Describe your related duties and responsibilities in detail.

REPEAT FORMAT FOR EACH EMPLOYER in which you gained this experience.

Please note your work experience MUST be verifiable in the work experience on the application.

Please provide clear, concise, and complete information. If you do not have any experience, indicate N / A.

NOTE : Indicating "See resume or application" or copy and paste from work history is not sufficient.

Which of the following best describes your years of experience counseling individuals regarding disability, workers' compensation, insurance, long-term disability or other benefit options?

Please indicate the following regarding your years of demonstrated experience counseling individuals regarding disability, workers' compensation, insurance, long-term disability or other benefit options.

1) The position title(s) held

2) Name of employer

3) Supervisor name and phone number

4) Employment date(s) (MM / DD / YY to MM / DD / YY)

5) Describe your related duties and responsibilities in detail.

REPEAT FORMAT FOR EACH EMPLOYER in which you gained this experience.

Please note your work experience MUST be verifiable in the work experience on the application.

Please provide clear, concise, and complete information. If you do not have any experience, indicate N / A.

NOTE : Indicating "See resume or application" or copy and paste from work history is not sufficient.

Which of the following best describes your years of experience conducting interviews of applicants for disability retirement, workers' compensation, insurance, or long-term disability claims?

Please indicate the following regarding your years of demonstrated experience conducting interviews of applicants for disability retirement, workers' compensation, insurance, or long-term disability claims.

1) The position title(s) held

2) Name of employer

3) Supervisor name and phone number

4) Employment date(s) (MM / DD / YY to MM / DD / YY)

5) Describe your related duties and responsibilities in detail.

REPEAT FORMAT FOR EACH EMPLOYER in which you gained this experience.

Please note your work experience MUST be verifiable in the work experience on the application.

Please provide clear, concise, and complete information. If you do not have any experience, indicate N / A.

NOTE : Indicating "See resume or application" or copy and paste from work history is not sufficient.

Which of the following best describes your years of experience with medical terminology in a professional setting identifying, reviewing, and analyzing various medical, employment, workers compensation, insurance or long-term disability claim files, summarizing the findings, and accurately documenting medical diagnoses?

Please indicate the following regarding your years of demonstrated experience working with medical terminology in a professional setting identifying, reviewing, and analyzing various medical, employment, workers compensation, insurance or long-term disability claim files, summarizing the findings, and accurately documenting medical diagnoses.

1) The position title(s) held

2) Name of employer

3) Supervisor name and phone number

4) Employment date(s) (MM / DD / YY to MM / DD / YY)

5) Describe your related duties and responsibilities in detail.

REPEAT FORMAT FOR EACH EMPLOYER in which you gained this experience.

Please note your work experience MUST be verifiable in the work experience on the application.

Please provide clear, concise, and complete information. If you do not have any experience, indicate N / A.

NOTE : Indicating "See resume or application" or copy and paste from work history is not sufficient.

Which of the following best describes your years of experience identifying, analyzing, and indexing relevant medical, personnel and return-to-work or similar records?

Please indicate the following regarding your years of demonstrated experience identifying, analyzing, and indexing relevant medical, personnel and return-to-work or similar records.

1) The position title(s) held

2) Name of employer

3) Employment date(s) (MM / DD / YY to MM / DD / YY)

4) Describe your related duties and responsibilities in detail.

REPEAT FORMAT FOR EACH EMPLOYER in which you gained this experience.

Please note your work experience MUST be verifiable in the work experience on the application.

Please provide clear, concise, and complete information. If you do not have any experience, indicate N / A.

NOTE : Indicating "See resume or application" or copy and paste from work history is not sufficient.

Which of the following best describes your years of experience writing investigative reports?

Please indicate the following regarding your years of demonstrated experience writing investigative reports.

1) The position title(s) held

2) Name of employer

3) Supervisor name and phone number

4) Employment date(s) (MM / DD / YY to MM / DD / YY)

5) Describe your related duties and responsibilities in detail.

REPEAT FORMAT FOR EACH EMPLOYER in which you gained this experience.

Please note your work experience MUST be verifiable in the work experience on the application.

Please provide clear, concise, and complete information. If you do not have any experience, indicate N / A.

NOTE : Indicating "See resume or application" or copy and paste from work history is not sufficient.

Which of the following best describes your years of experience in case management and handling a moderate to high volume caseload at various stages of process?

Please indicate the following regarding your years of demonstrated experience in case management and handling a moderate to high volume caseload at various stages of process. In your response, please include the number of cases and the stages of case processing.

1) The position title(s) held

2) Name of employer

3) Supervisor name and phone number

4) Employment date(s) (MM / DD / YY to MM / DD / YY)

5) Describe your related duties and responsibilities in detail.

6) Describe the number of cases and stages of case processing

REPEAT FORMAT FOR EACH EMPLOYER in which you gained this experience.

Please note your work experience MUST be verifiable in the work experience on the application.

Please provide clear, concise, and complete information. If you do not have any experience, indicate N / A.

NOTE : Indicating "See resume or application" or copy and paste from work history is not sufficient.

Do you have a valid Workers' Compensation Claims Professional (WCCP) Designation Certification issued by the State of California?

Required Question

Salary : $79,884 - $104,772