Administrative Assistant/Accounts Receivable Clerk

Lake Erie Tobacco Company is seeking an Administrative Assistant/Accounts Receivable Clerk to join our team!

Responsibilities: Administrative Assistant

The Administrative Assistant plays a vital role in providing support to the management and employees of Lake Erie Tobacco Company (LETC).

Job Duties

General Administrative Support

o Answer, screen and direct phone calls, emails and other inquiries

o Greet and assist visitors in a professional and courteous manner.

o Schedule and coordinate meetings, appointments and travel arrangements for managers/visitors.

o Communicate daily call ins/late arrives with HR and Department Managers

Document Preparation and Management

o Prepare, proofread and edit documents such as reports, memos, letters, presentations and spreadsheets.

o Assist in creating meeting agendas

o Prepare and distribute the monthly company newsletter

o Assist Security with Gate Logs. Issuing updated logs as needed and providing completed logs to HR.

o Gather NDA’s for all visitors, input/scan their information into Smartsheets and file accordingly.

Office Coordination

o Support the day-to-day operations of the office, including handling incoming and outgoing mail, filing and photocopying.

o Maintain office supply inventory

o Act as a liaison between departments, staff and external parties, ensuring smooth communication and follow-up on tasks.

o Provide support for special projects and initiatives, coordinating efforts among team members or departments.

Responsibilities – Accounts Receivable Clerk

The Accounts Receivable Clerk is responsible for managing and processing incoming payments for LETC. They play a crucial role in ensuring the company’s cash flow by tracking outstanding debts, collecting payments and maintaining accurate records.

Job Duties

Processing Invoices and Payments

o Prepare, issue and track invoices to customers for goods or services provided.

o Process customer payments via various methods (e.g. checks, electronic transfers, credit card payments.)

o Verify monthly bank transactions with Traverse AR.

o Write-offs for account cleanup

Managing Accounts:

o Monitor accounts to identify outstanding debts or overdue payments.

o Communicate with customers via email, phone or letters to follow up on overdue invoices.

o Reconcile customer accounts and resolve discrepancies.

Collections

o Initiate and follow through on collection processes for delinquent accounts.

o Negotiate payment terms and arrangements with customers when necessary.

o Maintain records of all communications and collection efforts.

Reporting and Analysis

o Prepare regular reports on account status, payment trends, and delinquent accounts.

o Assist in the preparation of financial statements by providing necessary information on receivables.

o Help identify areas for improvement in the receivables process.

Customer Relations

o Respond to customer inquiries about their account balances, invoices or payments.

o Provide excellent customer service and build strong relationships with clients.

· Record Keeping and Compliance

o Maintain accurate and up-to-date records of all transactions.

o Ensure compliance with company policies, accounting regulations and legal standards.

o Assist in audits by providing documentation and account details as required.

Qualifications

· High School Diploma or GED required

· Must be at least 18 years of age

· Associate’s degree in accounting with a minimum of 2 years working experience.

· Minimum 4 years working experience without a degree.

· Strong organizations and time management abilities

· Excellent attention to detail and accuracy in data entry

· Experience with accounting software preferred.

· Microsoft Suite experience with an emphasis on Excel.

· Ability to handle confidential financial information.

· Ability to work independently and as part of a team.

· Problem-solving skills, particularly in resolving payment or billing issues

· Strong math and analytical skills

· Customer service oriented.

· Additional job duties as assigned.

Job Type: Full-time

Pay: From $23.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Accounts receivable: 2 years (Required)

Work Location: In person

Salary : $23