What are the responsibilities and job description for the Community Relations Coordinator position at Lake Forest Community Association?
Job Title: COMMUNITY RELATIONS COORDINATOR
Location: LAKE FOREST COMMUNITY (Work On-site)
FLSA: NON-EXEMPT
WORK HOURS: 8:00 AM - 5:00 PM
PAY RANGE $27.00-$29.00
SUMMARY:
To represent Elite Property Services, the Association and Board of Directors as a Community Relations Officer. Responsible for the enforcement of Association CC&R’s and Architectural Standards. Reports to the Property Services Manager with significant contact with Board of Directors, hearing committees, residents, guests, outside groups and associations, and employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Reviews and takes action to enforce the Association’s CC&Rs and Architectural Standards based on established protocols.
• Consults with homeowners to assist them in understanding and adhering to architectural rules and in preparing plans that comply with those rules.
• Prepares documents, packets, agenda, etc. for Architectural and Hearing Committees.
• Attends and presents agenda items, CC&R violations and Home Improvement Applications to the Architectural and Hearing Committees.
• Processes all Home Improvement Applications following established procedures. Reviews and inspects completed improvements for compliance with approved architectural plans.
• Prepares documents required for Escrows and performs site inspections of properties in escrow for architectural or CC&R violations.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work of different assignment positions.
NON-ESSENTIAL RESPONSIBILITIES:
• Assist with other jobs and other duties as necessary.
QUALIFICATIONS:
• High school degree or GED. AA degree preferred. Will consider equivalent education and work experience.
• Must have above average math skills.
• Must be able to communicate effectively both verbally and in writing.
• Ability to read architectural plans and construction drawings is preferred.
• Must be computer literate (MS Word, Excel, Outlook, Database).
• Ability to collect, analyze and evaluate facts or data.
• Must have a valid California driver’s license and clean DMV record.
• Must be able to work an occasional flexible schedule including weekends and holidays.
• Mandatory to attend the monthly hearing committee meeting, which usually runs from 6:30 PM-8:30 PM.
• Must be at least 18 years old.
COMPETENCIES:
• Problem Solving - Identifies and resolves problems efficiently; Gathers and analyzes information; Develops solutions; Uses reason.
• Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Participates in meetings.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.
• Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Able to build morale and group commitments to objectives.
• Technical Skills - Assesses own strengths and weaknesses; Pursues developmental opportunities; Shares expertise with others.
• Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
Salary : $27 - $29
