What are the responsibilities and job description for the Accommodation Coordinators position at Lake Placid Lodge?
Guest Experience Specialists
The Lake Placid Lodge is seeking Guest Experience Specialists to join our team. As a Guest Experience Specialist, you will be responsible for creating a warm and welcoming environment for our guests.
Job Description:
The Guest Experience Specialist will be responsible for greeting guests, providing information about our hotel, and coordinating guest requests.
Key Responsibilities:
- Greet guests and provide a warm welcome
- Provide information about our hotel, including room rates, amenities, and services
- Coordinate guest requests, such as extra towels or pillows
- Liaise with housekeeping staff to ensure rooms are clean and tidy
Requirements:
- Work experience in customer service or a related field
- Able to work a flexible schedule, including days, nights, weekends, and holidays
- Reliable transportation to Lake Placid
- Experience with hotel reservations software
- Excellent communication and organizational skills
About Our Hotel:
The Lake Placid Lodge is an upscale resort located in the heart of the Adirondack Mountains, situated on the shores of Lake Placid. We offer a range of benefits, including paid time off, affordable health insurance, and opportunities for advancement.