What are the responsibilities and job description for the Guest Experience Specialists position at Lake Placid Lodge?
Front Desk Team Members
We are seeking Front Desk Team Members to join our team at the Lake Placid Lodge. As a Front Desk Team Member, you will be responsible for providing exceptional customer service to our guests.
Job Description:
The Front Desk Team Member will be responsible for checking in and out guests, managing room assignments, and processing guest payments.
Key Responsibilities:
- Check in and out guests
- Manage room assignments and inventory
- Process guest payments and resolve any issues
- Liaise with housekeeping staff to ensure rooms are clean and tidy
Requirements:
- Work experience in customer service or a related field
- Able to work a flexible schedule, including days, nights, weekends, and holidays
- Reliable transportation to Lake Placid
- Experience with hotel reservations software
- Excellent communication and organizational skills
Why Join Our Team:
The Lake Placid Lodge offers a range of benefits, including paid time off, affordable health insurance, and opportunities for advancement.
