Job Summary:

Lake Shore Savings Bank is a growing company investing in its future. We are headquartered in Western New York and seeking continued growth and profitability.

We are committed to the communities we serve by providing outstanding customer service to our customers. To achieve this, we prioritize providing exceptional career opportunities to our employees.

If you seek a rewarding position with great potential, excellent benefits, and a job you can be proud of, consider working at Lake Shore Savings Bank.

About Us

We value dedication, enthusiasm, excellent communication skills, and problem-solving skills in our employees.

We invite you to learn more about what Lake Shore Savings Bank represents and the positions currently available. We look forward to collaborating on exciting endeavors.

Operations Supervisor Job Description

This role involves serving as a key contact for operational implementation within the Bank. As an Operations Supervisor, you will provide strategic leadership and guidance for Retail and Deposit Operations, oversee retail training initiatives, and ensure adherence to Branch and Back Office operational procedures.

You will perform daily operational tasks, including ACH, Incoming and Outgoing Wires Transfers, Debit Card Disputes, Retail Branch Procedural Assistance, and other assigned tasks. Additionally, you will make recommendations for improving productivity and efficiency to advance Bank operations.

• Supervise Retail and Deposit Operations
• Perform daily operational tasks as needed
• Make recommendations for improving productivity and efficiency
• Actively participate in development and implementation of policies and procedures
• Oversee adherence to Branch and Back Office operational procedures

Requirements

To be successful in this role, you must possess:

• Bachelor's degree and a minimum of five years' banking operations experience or equivalent combination of education and experience
• 2 years of supervisory experience
• Extensive knowledge of payment methods and banking products
• Strong interpersonal, communication (written and verbal), and organizational skills
• Proven leadership and people management skills
• Strong decision making, analytical, and investigative abilities

Please note that relocation assistance is not available for this position.