What are the responsibilities and job description for the Banquet Server (On-Call) - Orfila Winery position at LAKEHOUSE HOTEL LLC?
Banquet Server
The Banquet Server plays a key role in creating memorable guest experiences by providing exceptional food and beverage service during events. This position involves welcoming guests, ensuring smooth service, and maintaining professionalism throughout the event. Banquet Servers are also responsible for event setup, serving meals and drinks, and post-event cleanup, all while addressing guest needs and ensuring safety and satisfaction.
THE DUTIES OF A BANQUET SERVER WILL INCLUDE, BUT NOT LIMITED TO THE FOLLOWING:
- Set up banquet rooms, including arranging tables, chairs, linens, and event-specific décor according to specifications.
- Greet and welcome guests, guide them to their assigned seats, and present menus as needed.
- Serve appetizers, entrees, desserts, and beverages promptly and with a high level of attention to detail.
- Skillfully carry and present trays of food and beverages while ensuring proper portioning and presentation.
- Refill beverages, including water and wine, and address guest requests for special accommodations or dietary restrictions.
- Clear plates, reset tables, and assist with maintaining a tidy and organized event space during and after the event.
- Collaborate with other banquet staff and kitchen teams to ensure seamless service and resolve any operational challenges.
- Uphold health, safety, and quality standards, ensuring compliance with all company and event regulations.
- Maintain a friendly, professional demeanor and address guest concerns or complaints promptly and courteously.
- Assist with event breakdown and post-event cleaning to restore the venue to its original state.
- Perform other duties as assigned by management to ensure the success of events.