What are the responsibilities and job description for the Account Manager position at Lakeland Companies?
Job Overview
The Sales Account Manager serves in a cross-functional role, consequently, being a valuable employee to our overall business. The position requires the ability to manage various tasks in a detail-oriented manner. The primary responsibility is being an Outside Sales resource for our clientele base and sales force.
Essential Duties and Responsibilities
- Foster trusting relationships with clients, staff, and vending partners.
- Support existing clients and generate new business in industrial automation.
- Communicate thoroughly in a timely manner with clients and the Lakeland sales team.
- Identify sales opportunities within existing accounts.
- Develop prospective accounts.
- Negotiate SPA/s for customer accounts.
- Maintain sales activity reports and track opportunities.
- Assist with the identification of appropriate product substitution as needed.
- Communicate with vendor partners to obtain product samples.
- Proactively participate in the self-education of product specifications, features, and benefits.
- Participate in product training by others as required.
- Represent Lakeland Engineering Equipment Company in a manner that is mutually beneficial to our clients, our company, and our vendor partners.
- Accept ownership of one’s responsibilities and assigned tasks.
Competencies
- Organizational and prioritization skills.
- Technical skills.
- Time management.
- Result oriented.
- Willingness to help others.
- Self-motivated and proactive.
- Leadership and professionalism.
- Respectful of others.
Education and/or Experience
- High school Diploma.
- Minimum of three years of customer service experience.
- Electrical experience required.
- Computer skills including, proficiency with Microsoft Office, Outlook, Microsoft Windows navigation, and typing.
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off