Marina Operations Manager

Job Summary:

We’re hiring a Marina Operations Supervisor to lead our dock hands and ensure top-notch customer service. This role is ideal for someone with managerial experience, strong leadership skills, and a love for the outdoors. The position may extend year-round for the right candidate.

Key Responsibilities:

• Lead and supervise dock hands
• Oversee the daily operations and manage the workflow of the team to meet production goals.
• Train, mentor, and evaluate staff performance, providing guidance to enhance their skills.
• Ensure exceptional customer service to marina patrons, addressing inquiries and resolving issues promptly.

Operational Management:

• Oversee maintenance and cleaning of docks, boats, and the ship store.
• Lead and assist with fueling boats, boat & kayak rentals, ship store sales, and deli operations.
• Oversee deli operations and manage ship store orders and inventory.
• Schedule and coordinate staff shifts.
• Implement operational policies and procedures to improve efficiency and effectiveness.

Safety and Compliance:

• Maintain a safe work environment and ensure compliance with safety regulations.
• Monitor equipment performance and conduct regular inspections to ensure proper functioning.
• Any Tennessee resident born after January 1, 1989, must show the TWRA-issued wallet Boating Safety Education Certificate as proof of successful completion of the TWRA Boating Safety exam.

Continuous Improvement:

• Identify areas for improvement in processes and recommend solutions to enhance productivity.
• Collaborate with others to coordinate activities and resolve any operational issues.

Requirements:

• Must be 18 or older.
• Reliable transportation.
• Ability to tolerate extreme summer heat.
• Excellent customer service skills.
• Willingness to learn and perform various tasks.
• Ability to swim.
• Highly motivated and self-driven.
• Availability on weekends and holidays.
• Managerial experience and leadership skills.
• Self-motivated.

Preferred Qualifications:

• Restaurant/retail experience.
• Strong interpersonal skills.
• General knowledge of the lake and boater safety.
• Marina or similar experience.

Training:

Training starts late February/early March. 

The season runs from April to mid-October, with year-round potential.

How to Apply:

Submit your resume and cover letter to info@lakeside-marina.com.

Note: Perfect for someone who loves the outdoors and isn't afraid to get a little dirty. If you’re a people person with strong leadership skills, this could be the job for you!

Job Types: Full-time, Part-time, Temporary

Pay: $15.00 - $19.00 per hour

Expected hours: 35 – 50 per week

Benefits:

• Employee discount

Schedule:

• Must be able to work weekends and holidays from May - September
• Flexible availability is required

Supplemental Pay:

• Bonus & Commission opportunities

Work Location: In person

Training:

Training starts late February/early March.

Season runs April to mid-October, with year-round potential.

*How to Apply:*

Submit your resume and cover letter to info@lakeside-marina.com

*Note:* Perfect for someone who loves the outdoors and isn't afraid to get a little dirty. If you’re a people person with strong leadership skills, this could be the job for you!