What are the responsibilities and job description for the Front Desk Agent position at LAKEVIEW ENDODONTICS?
Lakeview Endodontics in Chicago, IL (Lakeview) is looking for one front desk agent to join our team. We are located on 3555 N Ashland Ave Unit. Our ideal candidate will have a minimum of one year working front desk at a dental office, specifically with treatment plans and discussing financial options with patients. Working knowledge with Dental Insurances is a plus. Organization, ability to multi-task, and excellent communication skills are key to success with this role. Full-time position for 4 days per week. Must be able to work two Saturday (8am-3pm) and two late shift (10am-7pm) per week. Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Answer and screen phone calls
- Verify insurance
- Confirm appointments
- Follow up on outstanding claims
- Maintaining office cleanliness and organization of resources
Qualifications
- at least 2 years of experience working as a front desk agent or similar position
- Knowledge of spreadsheets and word processing documents
- Excellent customer service skills and courteous phone manner
- Time-management and organizational skills
- Minimum of one year working front desk at a dental office
We are looking forward to receiving your application. Thank you.
NO phone calls