What are the responsibilities and job description for the BDC/Internet Sales position at Lakeview Ford-Lincoln?
Lakeview Ford-Lincoln is a family-owned company striving constantly to discover new and innovative ways to weave our dealership into the fabric of the communities surrounding Battle Creek. While supporting numerous local and school charities, we are ever-present at events where we have an opportunity to reinforce our brand, our love for what we do, and our commitment to being more than just another car dealership.
Benefits
- Medical, Dental, Vision
- Short term disability
- Life Insurance
- 401K
- Accident Advantage
- ID Protection
- HSA
Responsibilities
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
Qualifications
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $27,040.00 - $36,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $27,040 - $36,000