What are the responsibilities and job description for the Associate Director, Student Success position at Lamar University?
Position Information
Posting Number
20113039
Position Title
Associate Director, Student Success
FTE
1.0
Position Type
Staff
Department
College of Engineering Dept
Position Summary Information
Job Summary/Basic Function
About This Role:
Dual reporting to the Dean’s office within the College of Engineering and the Division of Enrollment Management and Marketing, this position is integral to the college and university’s success. The Associate Director is tasked with providing strategic leadership and supervision for the undergraduate student services team, ensuring the welfare and academic success of the college’s student body.
The primary responsibilities encompass
The primary responsibilities encompass
- Lead the College of Engineering advising team and tutoring services.
- Facilitate transfer pathways.
- Oversee student retention efforts through implementing effective recruit-back initiatives and addressing high-risk student needs.
- Develop and assist with a valuable first-year experience.
- Provide leadership and support for College of Engineering student organizations.
- Foster a collaborative environment that enriches the student experience and promotes student success within the engineering programs.
The Associate Director of Student Success is a key contributor to the department’s mission to support students from application to graduation and beyond, ultimately ensuring their holistic growth and achievement within the field of engineering. The Associate Director of Student Success plays a critical role in enhancing the academic and personal support services for engineering students. This position requires strong leadership, strategic planning, and the ability to work collaboratively with various stakeholders to ensure student success and program effectiveness.
What You’ll Do – Position Responsibilities:
- Provide leadership and guidance to the student success team, ensuring a well-trained team of representatives, overseeing functions such as advising/registering, student engagement, first-year experience, and tutoring.
- Coordinate and host College of Engineering success initiatives, while mentoring and supervising a diverse group of team members fostering a culture of collaboration, professional development, and accountability to ensure team success and growth.
- Develop, maintain, and evaluate comprehensive annual plans for student success.
- Gather, analyze, and leverage data to evaluate the effectiveness of your student success, student services, and enrollment management strategies, providing data-driven recommendations for enhancements to meet enrollment and career readiness goals.
- Develop and implement support programs for engineering students facing academic, personal, or financial challenges by identifying, creating, and securing resources and services. This includes providing access to academic support, counseling, tutoring, and other interventions, while collaborating with the University success team, departments, faculty, and staff to ensure seamless coordination of services and enhance students’ academic and personal development.
- Work directly with College of Engineering faculty to provide supplemental instruction, embedded tutoring and other services to high-risk students.
- Collaborate with student engineering organizations to plan and organize social events, workshops, and networking opportunities, ensuring alignment with the academic and career development needs of engineering students. Work closely with the Student Engineering Council and College of Engineering student organizations to address student needs and concerns, facilitating effective communication and advocating for student interests.
- Working with the University Student Success team, design and implement programs that ease the transition for first year engineering students, ensuring they have the necessary support and resources for a successful start.
- Collaborate closely with Dean’s Office and Enrollment Management leadership to ensure alignment of departmental activities with institutional objectives, contributing to the overall success of the College of Engineering and Lamar University.
- Develop programs and initiatives to re-engage former students who wish to return to the engineering program.
- Assist with coordinating college-level career fairs.
- Work directly with the College of Engineering Marketing/Recruiting team on college wide initiatives.
- Collaborate with undergraduate and graduate advisors to ensure that students receive comprehensive and consistent academic advising, including course selection, degree planning, and progress monitoring.
- Represent the College of Engineering, as necessary, on University Committees.
Key Competencies: (KSAs – Knowledge Skills and Abilities)
- Demonstrated strong leadership skills, including the ability to inspire, guide, and collaborate effectively with teams and individuals.
- Demonstrates project management expertise with exceptional attention to detail and the ability to effectively multitask, particularly in high-pressure situations.
- Proven ability to work effectively both as an independent contributor and as a collaborative team member.
- Proficient in delivering outstanding customer service with effective communication skills, both written and oral, when engaging with industry leaders, representatives, faculty, staff, and students.
- Committed to maintaining a high standard of customer service, ensuring professional and courteous interactions to meet the needs of clients and colleagues.
- Possesses excellent written and verbal communication skills, including strong editing and proofreading capabilities, and is adept at interacting with staff at all organizational levels. · High-level discretion and a strong commitment to maintaining confidentiality in handling sensitive information.
- Displaying diplomacy, maintaining a professional appearance and demeanor, and consistently demonstrating excellent attendance.
Physical Requirements:
- Lifting and Carrying: The ability to lift and move reams/boxes of paper, tables, decorations, and other supplies, weighing up to 50lbs, as necessary for job tasks.
- Event Setup and Teardown: Must be capable of setting up and tearing down equipment and materials for events, which may involve bending, lifting, and carrying.
- Extended Periods on Feet: This position may require long hours spent standing during events. Candidates should be able to stand, walk, and perform job duties for extended periods.
- Walking Campus: Ability to walk around the campus, including participating in visits and camps, which may involve traversing various terrains and buildings.
Job Conditions:
- 8 am – 5 pm Monday – Friday, some early mornings, some evenings, some weekends.
- This is an on-campus position.
- This position requires participation and possibly attendance at all College of Engineering and Engineering Institute for Energy and Petrochemical Industries (EPI) events.
Who We Are:
Lamar University is an accessible global university for life-long learners with a passion for broad-based community engagement. As a vital contributor to the socioeconomic wellbeing and resilience of the Gulf Coast region, our expertise is recognized locally and beyond. Lamar University is home to more than 17,000 students and is among the fastest growing Texas colleges and universities. LU is a member of The Texas State University System, which is the first higher education system of Texas and maintains the lowest average tuition and fees of any university system in Texas. With more than 100-degree options and a community that cares, Lamar students are always proud to be Cardinals.
Lamar University is committed to fostering a culture where students, faculty and staff of all backgrounds can learn, work, and serve.
Benefits:
- Health, dental & vision insurance
- Life insurance
- State of Texas Retirement plans
- Tuition covered at 100% for employees, spouses and/or eligible dependents.
- Paid time off – vacation, sick, and holidays.
To see more information about the available benefits, please visit: Insurance – Lamar University
Minimum Qualifications
- A bachelor’s degree in marketing, Higher Education, Business Administration, Communications, or a related field is essential.
- 3 or more years of progressive higher education experience or a related advising, student success, marketing/recruitment field.
- Official transcripts are required at the time of employment.
EEO Statement
Lamar University is An Equal Opportunity Employer
Veteran's Preference Statement
Lamar University is proud to provide employment preference to veteran applicants in accordance with Texas 805 Government Code, Section 657.003.
Preferred Qualifications
- 3 or more years of supervisory and leadership skills – Experience supervising full-time professional, administrative support, and student staff.
- Prior professional experience in an enrollment management environment, demonstrating a familiarity with the details and demands of student success, student engagement, and support services.
- Proficiency in academic advising and counseling, including the ability to offer guidance and support when necessary.
- Proficiency and experience in utilizing a range of technologies, which may encompass, but are not limited to, systems such as DegreeWorks, Banner, MyScholarships, various social media platforms, event design platforms, purchasing systems, event reservation platforms, Customer Relationship Management (CRM) systems/Slate, etc.
- Proficiency in advanced technical and computer skills to support administrative functions, including but not limited to the MS Office Suite, with a strong focus on PowerPoint, Excel, and database management. Familiarity with electronic calendar management and various videoconferencing applications like Outlook, Zoom, MS Teams, MS Office, Slate, etc.
Security Sensitive Statement
This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.
Salary
$52,446 - $68,180
Work Hours
Posting Date
12/19/2024
Close Date
03/21/2025
Open Until Filled
No
Special Instructions
Salary : $52,446 - $68,180
