50341-Safety & Compliance Representative - 263 - Compliance-Logs/Drug Testing

Location: Hybrid Jacksonville, FL

Schedule: Rotating 4 days on/4 days off, 6am-6pm. Schedule will include Weekends and Holidays.

Salary Range: $17.72 - $22.15 per hour, depending on experience

What work will you perform?

In this role, you will provide key regulatory compliance service and after-hours assistance to the operators (independent driver owner operators, aka BCO's) of Landstar. The Safety and Compliance Representative ensures compliance with state, federal regulations and Landstar policy. Your ability to remain calm under pressure and maintain a professional demeanor while assisting drivers with complicated and sometimes emotional situations will help you be successful. Your previous computer experience will help you complete the required data entry and reporting tasks associated with the needs of the Compliance Department.

Essential Responsibilities:

• Perform verification audits on operators' logs to ensure accuracy and notify appropriate operation of any discrepancies.
• Educate and counsel operators, agents, and/or contractors on Hours of Service regulations and how to stay compliant
• Monitor operators on ELDs to ensure Hours of Service Compliance
• Maintain spreadsheets and various reports
• Handle inbound and outbound calls, and provide quality customer service
• Manage after-hours calls for multiple Safety and Compliance departments while providing support to other departments with compliance matters.
• Participate in notifications based on the required drug testing program.

Minimum Experience and Qualifications:

• High school diploma or general education degree (GED)
• 1 year experience in customer service

Preferred Experience and Qualifications:

• 6 months of Safety and/or Compliance experience in the transportation industry
• 6 months of experience handling inbound calls requiring a high level of urgency, composure, and confidentiality
• DOT regulation experience

Knowledge, Skills, and Abilities:

• Extensive knowledge of Microsoft Suite (Excel, PowerPoint, Access, Outlook)
• Ability to have difficult conversations while maintaining composure
• Able to work with minimum supervision using regulatory guidelines available.
• Strong communication skills in all modes
• Ability to effectively counsel and educate others.
• Ability to analyze and interpret data.
• Strong organizational skills required.
• Ability to follow oral and written instructions.

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.