What are the responsibilities and job description for the Inside Account Manager position at LAPP?
LAPP is a family-owned company headquartered in Stuttgart and a global leader in cable and connection technology. Founded in 1959, we are still fully family-owned today. With around 5,800 employees, we are operating in over 80 countries – globally connected and regionally rooted. Working at LAPP means more: this is where inventive spirit and a hands-on mentality meet cherished values and tradition. We offer all employees the freedom to develop and pursue new opportunities. Flexibility and personal responsibility are just as important to us as a family-friendly work environment. We value all our colleagues with their talents, ideas and perspectives.
SUMMARY: Under the general direction of the Regional Sales Director this position is responsible and accountable for revenue, growth and promoting the sales of products and services to end user customers within assigned account base. The Inside Account Manager will have the ultimate responsibility of managing their sales territory and work closely with the Customer Operations staff as well as other functions to achieve individual and company goals and objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES – include the following. Other duties may be assigned.
• Application expertise and product design for new and existing customers
• Creating and delivering sales proposals in order to grow share
• Build and maintain strong customer relationships with numerous stakeholders
• Develop new prospects as assigned
• Identify competitive pricing and create a compelling value proposition to maximize gross margin profit
• Lead 2-3 customer meetings/day
• Collaborate in a team-based environment to accomplish organizational objectives
• Leverage 200 manufacturing partners to create full wire and cable product offerings to customers
• 15% Travel required -this is an inside sales position
• Availability for face-to-face customer interactions/visits/networking and team meetings is required
COMPETENCIES
• Strong technical skills with the ability to understand technical concepts and coordinate hands-on demonstrations of our products as needed
• Self-motivated and organized individual who is driven for success
• Proven success in market research, cold calling, lead qualification and closing business
• Outstanding relationship building and a committed team player
• High level of integrity
• Proficient computer skills with ability to learn our business and processes
• Cross functional experience leveraging sourcing, finance, operations and marketing to compel customers to choose Lapp Tannehill
• Ability to reach and successfully grow with customers with minimal travel
QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE
• Computer Skills: Microsoft Office, ERP, CRM execution.
• Must have demonstrated proven customer negotiation skills.
• Strong understanding of customer and market dynamics and requirements.
• Ability to build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity
• Excellent oral and written communication skills.
• Maintain professional internal and external relationships that meet company core values.
• Proactively establish and maintain effective working team relationships with all support departments
• Possession of a bachelor’s degree in engineering or business from an accredited college or university and / or 3 years of experience within distribution or manufacturing sales
• Strong knowledge of industrial consumable business
Travel Requirements: Up to 15% travel (domestic and international) may be required in this role. A valid driver’s license and passport is expected to be maintained.
LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Proficient in the English language.
MATHEMATICAL SKILLS: Ability to work with mathematical concepts, financial ratios, and business equations. Possess strong analytical skills.
REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions.
COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of ERP and CRM systems, general knowledge of Analytical skills, and proficient in Microsoft Office Suites and Outlook. Be able to lead delivery of a PowerPoint or other virtual tool via Teams, Zoom or any other relevant online platform
PHYSICAL DEMANDS: Sporadic travel by car or air is expected, as well as overnight trips. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPENSATION: After thorough market analysis, LAPP takes many factors into consideration when determining base salary such as experience, knowledge, skills, abilities, etc. of the candidate. The base salary range for this role is $70,000 - $80,000 plus participation in LAPP's bonus plan. We also offer a comprehensive benefits package including Medical, Vision, Dental, Paid Time Off, Paid Holidays, 401(k), HSA/FSA, Life Insurance, and more!
*LAPP is an Equal Opportunity Employer*
Salary : $70,000 - $80,000
