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Control Room Operator I

Las Vegas Metro Police Department
Las Vegas, NV Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/3/2025

Salary : $47,116.06 - $69,735.17 Annually

Location : Las Vegas, NV

Job Type : Full-time

Job Number : C25-046

Division : Detention Services Division

Bureau : North Tower Bureau

Opening Date : 02 / 27 / 2025

Closing Date : 3 / 27 / 2025 3 : 00 PM Pacific

FLSA : Non-Exempt

Bargaining Unit : Police Protective Association, Civilian Employees

Max Number of Applicants : 250

Position Type : Open Competitive

The LVMPD is an EEO employer and maintains a drug-free workplace.

Position Description

Salary Information :

The salary for this position is negotiated through a collective bargaining agreement. All new employees will be hired at the minimum salary in the range and will be eligible for merit increases until reaching the maximum salary in the range.

  • This recruitment is limited to the first 250 applications received from qualified applicants , and the closing date may be adjusted if the application limit is reached prior to the posted closing date. Before applying, please ensure that you are available to complete the entire testing process, per the dates on this posting.

Definition

Incumbents maintain safety and security by operating electronic equipment and consoles to control the flow of staff, visitors, and inmates moving within, entering, and exiting the detention facilities; activate pneumatic doors; respond to intercom requests; monitor the audio and visual surveillance equipment; and monitor the Emergency Response equipment and movement of emergency personnel throughout the facility.

Minimum Qualifications / Position-Specific Conditions

Training, Education and Experience

  • One year of experience in law enforcement, corrections, law enforcement support, dispatching, security, or surveillance.
  • Possession of a high school diploma or GED.
  • Be a citizen / naturalized citizen or permanent resident alien without conditions on status of the United States of America by the date of the first test instrument
  • Be at least 18 years old by the date of the first test instrument
  • Conditions of Employment

    In addition to the General Conditions of Employment, found , the following specific conditions of employment and physical conditions apply to this position.

  • Personal Appearance : While on duty, and / or representing the Department, uniformed or otherwise, all Department employees will be neat and clean in their appearance in public. Employees are prohibited from attaching, affixing, or displaying objects, articles or jewelry on or through the nose, tongue, eyebrow or other exposed body part, except the ears for females, while on duty. Employees are prohibited from stretching or "gauging" their earlobes. All jewelry implants will not be exposed or visible while on duty. Tattoos or branding will not be exposed or visible while on duty and / or representing the Department. Such markings must be covered by clothing. Markings that cannot be covered by clothing will be covered using neutral-toned bandages or patches except for hands, neck, head, or face tattoos. Makeup is not permissible to cover a tattoo. Tattoos or branding anywhere on the body that promote racism / discrimination, indecency, extremist or supremacist philosophies, lawlessness, violence, or contain sexually explicit material are prohibited.
  • Participate in the LVMPD Mental Wellness Program.
  • Comply with NRS 617.454, NRS 617.455, and NAC 441A.370, including undergoing, within 14 days upon transfer to a corrections facility, an annual tuberculosis testing / screening, and every 12 months thereafter. Individuals who are past positive testers are required to provide medical documentation of testing / treatment records.
  • Be subject to call-back requirements and work irregular shifts, RDOs, weekends, and holidays, if necessary.
  • Endurance sufficient to walk, stand, or sit for extended periods of time.
  • Dexterity sufficient to operate cameras, control room equipment, hand-held radios, intercoms, and related equipment.
  • Vision sufficient for effective discrimination and perception for making observations and recognizing images.
  • Strength and mobility sufficient to lift light items, such as equipment in the control room.
  • Hearing sufficient to hear conversations and directions in person and over the radio and the telephone.
  • Selection Process

    Application Filing

    Applications and proof of military service, if applicable (see below), must be submitted online and received by the posted closing date and time. Decisions on an applicant's qualifications for this position will be made solely on the information contained in the application and therefore, should be filled out in its entirety.

    To determine your status after submitting an employment application, you may access your account by going to

    Current LVMPD Full-Time and Part-Time Employees, Interns and Volunteers :

    Applications from full-time or part-time LVMPD members, interns and volunteers will be accepted through the closing date and time regardless of the number of applications received. To obtain an application packet once the application limit is reached and the posting is no longer visible, please contact the OHR representative listed below in the Inquiries Section. To ensure you meet the closing date and time, you are encouraged not to wait until the last day to request the application packet.

    Application Screening (Pass / Fail)

    Applications will be reviewed to determine those candidates who meet the minimum qualifications. These qualified candidates will be invited to participate in the remainder of the testing process set forth below. Applicants will be notified of the results of the screening process via email. If you have not received your notification by 4 pm PST on Friday, March 28, 2025, it is your responsibility to confirm your eligibility to test for this position by contacting the OHR representative listed below in the Inquiries Section.

    Exam Dates

    Exam #1 : Mandatory Seminar / Written Exam (Weighted 20% ) - Wednesday, April 9, 2025

    Exam #2 : Oral Board (Weighted 80%) - Beginning Monday, May 5, 2025

  • The LVMPD reserves the right to modify the selection processes and test instruments in accordance with accepted legal, ethical, and professional standards.
  • Due to security reasons, personal belongings permitted in the testing facility will be limited. Items such as large backpacks, briefcases, duffle bags or similar items may not be allowed. Those items permitted will be left to the discretion of the LVMPD employees administering the examination and may be subject to a search.
  • If you believe you are eligible for Veteran's Preference Points and want to be considered for them, you MUST attach your DD Form 214 (Member-2 or 4) or Statement / Proof of Service to your application showing 181 days of active duty in good standing. We are no longer accepting hard copies at the time of your Oral Board. For more information on Veteran's Preference Points, please refer to the Frequently Asked Questions on the employment page at
  • Helpful Tools :

    A Study Guide is available to assist candidates in preparing for the above selection process. Use the link below to access the Study Guide.

    Additional Selection Processes

    If you successfully complete the above selection process, you will undergo a thorough background investigation, including a polygraph exam. A polygraph examination can be stressful and may affect existing medical or psychological conditions or ongoing treatment. Candidates are encouraged to consult with their personal physicians to discuss whether the polygraph will affect a condition or treatment and then follow the guidance of their medical professional.

    The background investigation takes approximately 90 to 120 days to complete. You must also meet the LVMPD Hiring Standards. LVMPD employees participate in the Department's random drug screening process. For more information on the background process, click for a quick video or for specific information.

    Additional Information

    Please visit the FAQs available on our employment site for a listing of the LVMPD's open competitive selection and employment policies, and other pertinent information. Please visit for additional information pertaining to the LVMPD and its hiring process.

    Inquiries

    Questions regarding this selection process may be directed to :

  • Janeen Nanbu, Human Resources Technician, 702-828-2015,
  • Cassandra Mack, Analyst,
  • If you require assistance or special accommodations during any part of the application process, contact Analyst, Cassandra Mack at .

    Vision : The vision of LVMPD is for the Las Vegas community to be the safest community in America. This vision is realized by injecting humanity into every interaction and building trust with the citizens we serve.

    Mission : The mission of the LVMPD is to provide exceptional police services in partnership with the community. Prioritizing the mental and physical well-being of employees enables our department to perform at exceptional levels and build meaningful relationships with community members.

    Values : The acronym "I CARE" is the guiding principle for each and every LVMPD member. This acronym represents thevalues of the Las Vegas Metropolitan Police Department : Integrity, Courage, Accountability, Respect, and Excellence. The values are supported by behaviors, demonstrated by the actions of members, as they live these values. All members are expected to represent the values of the LVMPD while in the workplace and off-duty.

    EEO : The LVMPD is an equal opportunity employer. All appointments to the competitive service shall be made withoutregard to race, color, religion, sex, age, disability, sexual orientation, national origin, genetic information, military service,or political affiliation and shall be based on merit and fitness only.

    APPLICATIONS MAY BE FILED ONLINE AT :

    http : / / www.lvmpd.com

    jobs@lvmpd.com

    LAS VEGAS METROPOLITAN POLICE DEPARTMENT

    CIVILIAN EMPLOYEE BENEFITS

    Benefits are effective July 1, 2023, are based

    upon an 80 hour pay period in a paid status, and are subject to change.

    COMPENSATION

    ASSIGNMENT DIFFERENTIAL : Specific assignments may qualify for assignment differential pay.

    EDUCATION INCENTIVE : Civilian employees possessing an Associate, Bachelor, or Master Degree from an accredited college or university will receive a designated amount per pay period based on degree.

    OVERTIME PAY / COMPENSATORY TIME : Employees who work overtime have the option of being paid at 1-1 / 2 times their hourly rate or receiving 1-1 / 2 hours of compensatory time. Compensatory time may not accumulate beyond 60 hours.

    SHIFT DIFFERENTIAL : Employees will receive an additional 4% shift pay for working a swing shift or a graveyard shift. After completing initial probation, employees working a graveyard shift encompassing the hours of midnight to 5 : 00 a.m. will receive an additional 2% shift pay.

    LANGUAGE PAY : Qualified employees may receive Language Pay each pay period.

    UNIFORMS : The Department furnishes, maintains, and cleans all uniforms for those personnel required to wear uniforms, with the exception of footgear.

    TAXES :

    State / City - Nevada has no state tax or city income tax.

    Social Security - Employees enrolled in PERS pay no social security.

    Medicare - Medicare is deducted at the rate of 1.45%.

    WORKING HOURS : Employees work 80 hours bi-weekly. Depending upon the area of assignment, employees work an 8-hour, a 9-hour, a 10-hour, or a 12-hour shift per day.

    LEAVE AND HOLIDAYS

    ANNUAL VACATION LEAVE : Employees begin accruing vacation leave immediately at the following rates :

  • 1 - 14 years of service : 4.62 hours per pay period (3 weeks per year)
  • 15 - 19 years of service : 6.15 hours per pay period (4 weeks per year)
  • 20 years of service : 7.68 hours per pay period (5 weeks per year)
  • Vacation leave may be used after 6 months of continuous service.

    On December 31st of each year, employees may carry over a portion of accrued leave, based upon their years of service.

    Employees separating from the Department are eligible to cash out all accrued vacation if they have completed six months of continuous service.

    BEREAVEMENT LEAVE : Employees may take bereavement leave for members of their immediate family. This leave can be deducted from any available accrued leave.

    BONUS LEAVE : If an employee uses the equivalent of 3 days or less of sick leave, (including Family Leave), within an employment year, (the year beginning with the date of hire), s / he will receive 3 shifts of bonus leave. The shifts will be based on his / her regular work schedule at the time of accrual. The accrued balance may not exceed 280 hours. Employees separating from the Department are eligible to cash out all accrued bonus leave.

    PERSONAL HOLIDAY : At the start of each fiscal year (July 1st), civilian employees receive three floating holidays. Employees must use these days by June 30th of each fiscal year or they will be forfeited. Employees must have completed 6 months of continuous service to be eligible to use floating holidays. Floating holidays must be taken as full days, and have no cash-out value.

    HOLIDAYS : Employees receive 13 paid holidays per year. A holiday compensation plan is in place for employees who work on a holiday, or when a holiday falls on an employee's regular day off. In June and December of each year, employees may choose holiday straight time pay or holiday leave accrual as a holiday compensation option.

    SICK LEAVE : Employees begin accruing sick leave immediately at the rate of 4 hours per pay period (104 hours per year), with no accrual limit. Sick leave may be used as it is accrued. Employees must have ten years of continuous service before being eligible to receive a portion of their sick leave balance upon separation from the Department.

    BENEFITS

    HEALTH / VISION / DENTAL INSURANCE : Employees are eligible for benefits on the first month after 15 calendar days of employment. LVMPD pays 100% of the employee's coverage and a portion of family coverage. Deductions for family coverage will be deducted on a pre-tax basis. The plan includes coverage for major medical, dental, vision, life, and accidental death.

    EMPLOYEE WELLNESS : Free access to services provided by the LVMPD Wellness Bureau.

    RETIREMENT : Employees are members of the State of Nevada Public Employees Retirement System (PERS). Employees are vested upon completion of 5 years in the retirement system.

    SUPPLEMENTAL INSURANCE AND CAFETERIA PLANS : Various plans are available to employees, such as :

  • Deferred Compensation (457b) : Employees may elect to make pre-tax and / or contributions of their income into an approved deferred compensation qualified plan.
  • Flexible Spending Accounts : Employees may elect to make pre-tax contributions to a flexible spending account, to be used for unreimbursed medical expenses and dependent day care expenses.
  • Supplemental Insurance : Supplemental insurance policies are also available, such as short term disability, cancer insurance, and accident insurance.Deductions for these policies are made on an after tax basis.
  • LVMPD Group Life Insurance, Accidental Death & Dismemberment, and In Line of Duty Death recompense at $25,000 each
  • COMPLETE APPLICATION : I attest that my application is complete, including all assignments, relevant specialized training, and commendations I want the interview panel to know.

    AGE (CIVILIAN) : Will you be 18 years old by the date of the first exam? (See posting for exam date.)

    CITIZENSHIP (CIVILIAN) : Are you a US citizen, or will you be a US citizen through naturalization or permanent resident alien of the United States without conditions on status by the date of the first exam? (See posting for exam date.)

    HIGH SCHOOL / GED : Will you possess a High School Diploma, High School Equivalency Diploma (HSED), General Education Diploma (GED), or a homeschooling education equivalent to a complete high school education, by the date of the first exam? (See posting for exam date.)

    BACKGROUND : Have you ever been convicted of a felony?

    BACKGROUND : Have you ever been convicted of any crime involving domestic violence?

    BACKGROUND : Have you ever been convicted of 2 or more Driving Under the Influence (DUI) charges?

    BACKGROUND : Have you ever had a warrant issued for your arrest?

  • Currently
  • Not currently, but within the last 5 years
  • Not currently, but more than 5 years ago
  • Never
  • BACKGROUND : I acknowledge that LVMPD does not allow the use of THC / marijuana products, and any use of those products after the date of this application could be a disqualifier for employment.

    BACKGROUND : When was the last time you used any of the following substances : Cocaine, Ecstasy (aka MDMA, mollies), Opiates without a prescription (heroin, opium, morphine, etc.), Meth, Inhalants (glue, paint, gasoline, nitrous oxide / whippets, etc.), Bath salts, Non prescription steroids, and / or Spice?

  • Never
  • Within the last year
  • Between 1 and 2 years ago
  • Between 2 and 3 years ago
  • Between 3 and 5 years ago
  • Greater than 5 years ago
  • BACKGROUND : Are you currently behind on child support?

  • I am not legally obligated to pay child support.
  • BACKGROUND : How many at-fault accidents or moving violations have you been cited for in the past 3 years?

  • 0 - 1
  • 2 - 3
  • 4 - 5
  • 6 or more
  • PERSONAL APPEARANCE : If you possess gauged earlobes or any body piercings (excluding earlobe earrings) anywhere that cannot be covered by a uniform or work attire, do you agree to have them removed and / or corrected prior to your background interview?

  • I do not have gauges or body piercings.
  • PERSONAL APPEARANCE : Do you currently possess tattoos or brandings on any of the following places : head, upper neck, hand, fingers (other than in place of a single ¼' ring), or anywhere else that cannot be covered by a uniform or work attire? (If yes, you are currently ineligible for employment with the LVMPD. If you choose to have them removed, it typically takes 12-18 months for proper removal.)

    DEPARTMENT STATUS : Are you a current LVMPD employee, either full-time or part-time?

    DEPARTMENT STATUS : (If not a current employee, please answer "N / A") If you are a current LVMPD employee, are you aware you will be subject to a full background investigation? This investigation may include a polygraph and psychological evaluation. In the event it is determined that you are or have been untruthful (in this background investigation or any previous background investigation) or have otherwise been found to have engaged in other misconduct, you may be subject to discipline up to termination (If not a current employee, please answer "N / A")?

  • N / A
  • PREVIOUS TESTING : Have you previously tested for any position with the LVMPD?

    MILITARY : In order to be considered for Veteran's Preference Points, you must attach your DD 214, Member-2 or 4 Form or Statement / Proof of Service to your application. The document must show 181 days of active duty in good standing.

  • I have attached the form that shows 181 days of active duty service in good standing, AND honorable discharge if no longer active.
  • Not applicable (N / A)
  • CONDITIONS (OPEN COMPETITIVE) : I hereby acknowledge the condition(s) of employment and physical conditions for this position as stated in this job posting, as well as the Frequently Asked Questions (FAQs) and General Conditions of Employment available on this site, and if selected, I will accept the position offer subject to these condition(s). I also understand I will be disqualified from the selection process for violating any of these conditions.

    Cheating includes, but is not limited to, receiving or providing answers or test questions to another candidate / employee, sharing confidential information regarding a testing process or elements of a test, and / or falsifying or omitting information on an application or any element used for evaluation for employment / promotion. Do you understand that if you are discovered cheating during this process, you will be disqualified from this and any other employment opportunities with the LVMPD, and that if you are a current employee of the LVMPD, you will be terminated?

  • Yes, I understand
  • No, I do not understand
  • ATTESTATION : I attest that the information contained in these Supplemental Questions is true and accurate to the best of my knowledge. I understand that any inaccurate information will be grounds for immediate disqualification from the selection process.

    RECRUITING : (This question is for statistical purposes only.) How did you FIRST learn of this employment opportunity?

  • Facebook
  • Instagram
  • TikTok
  • X (Formerly Twitter)
  • LVMPD Recruiting Team
  • www.lvmpd.com
  • www.protectthecity.com
  • Magazine or Newspaper
  • TV or Radio
  • Department Employee
  • Friend or Relative
  • Job Fair
  • Billboard
  • Required Question

    Salary : $47,116 - $69,735

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