What are the responsibilities and job description for the Control Room Operator I position at Las Vegas Metro Police Department?
Salary : $47,116.06 - $69,735.17 Annually
Location : Las Vegas, NV
Job Type : Full-time
Job Number : C25-046
Division : Detention Services Division
Bureau : North Tower Bureau
Opening Date : 02 / 27 / 2025
Closing Date : 3 / 27 / 2025 3 : 00 PM Pacific
FLSA : Non-Exempt
Bargaining Unit : Police Protective Association, Civilian Employees
Max Number of Applicants : 250
Position Type : Open Competitive
The LVMPD is an EEO employer and maintains a drug-free workplace.
Position Description
Salary Information :
The salary for this position is negotiated through a collective bargaining agreement. All new employees will be hired at the minimum salary in the range and will be eligible for merit increases until reaching the maximum salary in the range.
- This recruitment is limited to the first 250 applications received from qualified applicants , and the closing date may be adjusted if the application limit is reached prior to the posted closing date. Before applying, please ensure that you are available to complete the entire testing process, per the dates on this posting.
Definition
Incumbents maintain safety and security by operating electronic equipment and consoles to control the flow of staff, visitors, and inmates moving within, entering, and exiting the detention facilities; activate pneumatic doors; respond to intercom requests; monitor the audio and visual surveillance equipment; and monitor the Emergency Response equipment and movement of emergency personnel throughout the facility.
Minimum Qualifications / Position-Specific Conditions
Training, Education and Experience
Conditions of Employment
In addition to the General Conditions of Employment, found , the following specific conditions of employment and physical conditions apply to this position.
Selection Process
Application Filing
Applications and proof of military service, if applicable (see below), must be submitted online and received by the posted closing date and time. Decisions on an applicant's qualifications for this position will be made solely on the information contained in the application and therefore, should be filled out in its entirety.
To determine your status after submitting an employment application, you may access your account by going to
Current LVMPD Full-Time and Part-Time Employees, Interns and Volunteers :
Applications from full-time or part-time LVMPD members, interns and volunteers will be accepted through the closing date and time regardless of the number of applications received. To obtain an application packet once the application limit is reached and the posting is no longer visible, please contact the OHR representative listed below in the Inquiries Section. To ensure you meet the closing date and time, you are encouraged not to wait until the last day to request the application packet.
Application Screening (Pass / Fail)
Applications will be reviewed to determine those candidates who meet the minimum qualifications. These qualified candidates will be invited to participate in the remainder of the testing process set forth below. Applicants will be notified of the results of the screening process via email. If you have not received your notification by 4 pm PST on Friday, March 28, 2025, it is your responsibility to confirm your eligibility to test for this position by contacting the OHR representative listed below in the Inquiries Section.
Exam Dates
Exam #1 : Mandatory Seminar / Written Exam (Weighted 20% ) - Wednesday, April 9, 2025
Exam #2 : Oral Board (Weighted 80%) - Beginning Monday, May 5, 2025
Helpful Tools :
A Study Guide is available to assist candidates in preparing for the above selection process. Use the link below to access the Study Guide.
Additional Selection Processes
If you successfully complete the above selection process, you will undergo a thorough background investigation, including a polygraph exam. A polygraph examination can be stressful and may affect existing medical or psychological conditions or ongoing treatment. Candidates are encouraged to consult with their personal physicians to discuss whether the polygraph will affect a condition or treatment and then follow the guidance of their medical professional.
The background investigation takes approximately 90 to 120 days to complete. You must also meet the LVMPD Hiring Standards. LVMPD employees participate in the Department's random drug screening process. For more information on the background process, click for a quick video or for specific information.
Additional Information
Please visit the FAQs available on our employment site for a listing of the LVMPD's open competitive selection and employment policies, and other pertinent information. Please visit for additional information pertaining to the LVMPD and its hiring process.
Inquiries
Questions regarding this selection process may be directed to :
If you require assistance or special accommodations during any part of the application process, contact Analyst, Cassandra Mack at .
Vision : The vision of LVMPD is for the Las Vegas community to be the safest community in America. This vision is realized by injecting humanity into every interaction and building trust with the citizens we serve.
Mission : The mission of the LVMPD is to provide exceptional police services in partnership with the community. Prioritizing the mental and physical well-being of employees enables our department to perform at exceptional levels and build meaningful relationships with community members.
Values : The acronym "I CARE" is the guiding principle for each and every LVMPD member. This acronym represents thevalues of the Las Vegas Metropolitan Police Department : Integrity, Courage, Accountability, Respect, and Excellence. The values are supported by behaviors, demonstrated by the actions of members, as they live these values. All members are expected to represent the values of the LVMPD while in the workplace and off-duty.
EEO : The LVMPD is an equal opportunity employer. All appointments to the competitive service shall be made withoutregard to race, color, religion, sex, age, disability, sexual orientation, national origin, genetic information, military service,or political affiliation and shall be based on merit and fitness only.
APPLICATIONS MAY BE FILED ONLINE AT :
http : / / www.lvmpd.com
jobs@lvmpd.com
LAS VEGAS METROPOLITAN POLICE DEPARTMENT
CIVILIAN EMPLOYEE BENEFITS
Benefits are effective July 1, 2023, are based
upon an 80 hour pay period in a paid status, and are subject to change.
COMPENSATION
ASSIGNMENT DIFFERENTIAL : Specific assignments may qualify for assignment differential pay.
EDUCATION INCENTIVE : Civilian employees possessing an Associate, Bachelor, or Master Degree from an accredited college or university will receive a designated amount per pay period based on degree.
OVERTIME PAY / COMPENSATORY TIME : Employees who work overtime have the option of being paid at 1-1 / 2 times their hourly rate or receiving 1-1 / 2 hours of compensatory time. Compensatory time may not accumulate beyond 60 hours.
SHIFT DIFFERENTIAL : Employees will receive an additional 4% shift pay for working a swing shift or a graveyard shift. After completing initial probation, employees working a graveyard shift encompassing the hours of midnight to 5 : 00 a.m. will receive an additional 2% shift pay.
LANGUAGE PAY : Qualified employees may receive Language Pay each pay period.
UNIFORMS : The Department furnishes, maintains, and cleans all uniforms for those personnel required to wear uniforms, with the exception of footgear.
TAXES :
State / City - Nevada has no state tax or city income tax.
Social Security - Employees enrolled in PERS pay no social security.
Medicare - Medicare is deducted at the rate of 1.45%.
WORKING HOURS : Employees work 80 hours bi-weekly. Depending upon the area of assignment, employees work an 8-hour, a 9-hour, a 10-hour, or a 12-hour shift per day.
LEAVE AND HOLIDAYS
ANNUAL VACATION LEAVE : Employees begin accruing vacation leave immediately at the following rates :
Vacation leave may be used after 6 months of continuous service.
On December 31st of each year, employees may carry over a portion of accrued leave, based upon their years of service.
Employees separating from the Department are eligible to cash out all accrued vacation if they have completed six months of continuous service.
BEREAVEMENT LEAVE : Employees may take bereavement leave for members of their immediate family. This leave can be deducted from any available accrued leave.
BONUS LEAVE : If an employee uses the equivalent of 3 days or less of sick leave, (including Family Leave), within an employment year, (the year beginning with the date of hire), s / he will receive 3 shifts of bonus leave. The shifts will be based on his / her regular work schedule at the time of accrual. The accrued balance may not exceed 280 hours. Employees separating from the Department are eligible to cash out all accrued bonus leave.
PERSONAL HOLIDAY : At the start of each fiscal year (July 1st), civilian employees receive three floating holidays. Employees must use these days by June 30th of each fiscal year or they will be forfeited. Employees must have completed 6 months of continuous service to be eligible to use floating holidays. Floating holidays must be taken as full days, and have no cash-out value.
HOLIDAYS : Employees receive 13 paid holidays per year. A holiday compensation plan is in place for employees who work on a holiday, or when a holiday falls on an employee's regular day off. In June and December of each year, employees may choose holiday straight time pay or holiday leave accrual as a holiday compensation option.
SICK LEAVE : Employees begin accruing sick leave immediately at the rate of 4 hours per pay period (104 hours per year), with no accrual limit. Sick leave may be used as it is accrued. Employees must have ten years of continuous service before being eligible to receive a portion of their sick leave balance upon separation from the Department.
BENEFITS
HEALTH / VISION / DENTAL INSURANCE : Employees are eligible for benefits on the first month after 15 calendar days of employment. LVMPD pays 100% of the employee's coverage and a portion of family coverage. Deductions for family coverage will be deducted on a pre-tax basis. The plan includes coverage for major medical, dental, vision, life, and accidental death.
EMPLOYEE WELLNESS : Free access to services provided by the LVMPD Wellness Bureau.
RETIREMENT : Employees are members of the State of Nevada Public Employees Retirement System (PERS). Employees are vested upon completion of 5 years in the retirement system.
SUPPLEMENTAL INSURANCE AND CAFETERIA PLANS : Various plans are available to employees, such as :
COMPLETE APPLICATION : I attest that my application is complete, including all assignments, relevant specialized training, and commendations I want the interview panel to know.
AGE (CIVILIAN) : Will you be 18 years old by the date of the first exam? (See posting for exam date.)
CITIZENSHIP (CIVILIAN) : Are you a US citizen, or will you be a US citizen through naturalization or permanent resident alien of the United States without conditions on status by the date of the first exam? (See posting for exam date.)
HIGH SCHOOL / GED : Will you possess a High School Diploma, High School Equivalency Diploma (HSED), General Education Diploma (GED), or a homeschooling education equivalent to a complete high school education, by the date of the first exam? (See posting for exam date.)
BACKGROUND : Have you ever been convicted of a felony?
BACKGROUND : Have you ever been convicted of any crime involving domestic violence?
BACKGROUND : Have you ever been convicted of 2 or more Driving Under the Influence (DUI) charges?
BACKGROUND : Have you ever had a warrant issued for your arrest?
BACKGROUND : I acknowledge that LVMPD does not allow the use of THC / marijuana products, and any use of those products after the date of this application could be a disqualifier for employment.
BACKGROUND : When was the last time you used any of the following substances : Cocaine, Ecstasy (aka MDMA, mollies), Opiates without a prescription (heroin, opium, morphine, etc.), Meth, Inhalants (glue, paint, gasoline, nitrous oxide / whippets, etc.), Bath salts, Non prescription steroids, and / or Spice?
BACKGROUND : Are you currently behind on child support?
BACKGROUND : How many at-fault accidents or moving violations have you been cited for in the past 3 years?
PERSONAL APPEARANCE : If you possess gauged earlobes or any body piercings (excluding earlobe earrings) anywhere that cannot be covered by a uniform or work attire, do you agree to have them removed and / or corrected prior to your background interview?
PERSONAL APPEARANCE : Do you currently possess tattoos or brandings on any of the following places : head, upper neck, hand, fingers (other than in place of a single ¼' ring), or anywhere else that cannot be covered by a uniform or work attire? (If yes, you are currently ineligible for employment with the LVMPD. If you choose to have them removed, it typically takes 12-18 months for proper removal.)
DEPARTMENT STATUS : Are you a current LVMPD employee, either full-time or part-time?
DEPARTMENT STATUS : (If not a current employee, please answer "N / A") If you are a current LVMPD employee, are you aware you will be subject to a full background investigation? This investigation may include a polygraph and psychological evaluation. In the event it is determined that you are or have been untruthful (in this background investigation or any previous background investigation) or have otherwise been found to have engaged in other misconduct, you may be subject to discipline up to termination (If not a current employee, please answer "N / A")?
PREVIOUS TESTING : Have you previously tested for any position with the LVMPD?
MILITARY : In order to be considered for Veteran's Preference Points, you must attach your DD 214, Member-2 or 4 Form or Statement / Proof of Service to your application. The document must show 181 days of active duty in good standing.
CONDITIONS (OPEN COMPETITIVE) : I hereby acknowledge the condition(s) of employment and physical conditions for this position as stated in this job posting, as well as the Frequently Asked Questions (FAQs) and General Conditions of Employment available on this site, and if selected, I will accept the position offer subject to these condition(s). I also understand I will be disqualified from the selection process for violating any of these conditions.
Cheating includes, but is not limited to, receiving or providing answers or test questions to another candidate / employee, sharing confidential information regarding a testing process or elements of a test, and / or falsifying or omitting information on an application or any element used for evaluation for employment / promotion. Do you understand that if you are discovered cheating during this process, you will be disqualified from this and any other employment opportunities with the LVMPD, and that if you are a current employee of the LVMPD, you will be terminated?
ATTESTATION : I attest that the information contained in these Supplemental Questions is true and accurate to the best of my knowledge. I understand that any inaccurate information will be grounds for immediate disqualification from the selection process.
RECRUITING : (This question is for statistical purposes only.) How did you FIRST learn of this employment opportunity?
Required Question
Salary : $47,116 - $69,735