What are the responsibilities and job description for the Help Desk Technician position at LaSalle Network?
Your technical skills can help save lives! LaSalle Network is hiring a Help Desk Technician to support hospitals, clinics, and medical offices by ensuring their technology runs smoothly. This is a hands-on, high-impact role where you’ll be the first line of defense in solving IT challenges for healthcare professionals.
Help Desk Technician Responsibilities:
Thank you,
Ashish Saluja
Project Manager
LaSalle Network
Help Desk Technician Responsibilities:
- Provide onsite IT support for essential healthcare systems and devices
- Troubleshoot and resolve hardware, software, and networking issues
- Install and configure medical and IT equipment, ensuring compliance with healthcare regulations
- Perform system updates, security scans, and routine maintenance
- Partner with IT teams and vendors to address complex technical issues
- Maintain detailed documentation of service activities and solutions
- Follow all safety protocols and infection control measures
- Manage IT inventory, track usage, and order necessary equipment
- Stay ahead of the curve by participating in training and professional development
- High school diploma required; technical certifications or associate degree preferred
- Passion for IT and interest in healthcare technology
- Strong problem-solving and troubleshooting abilities
- Effective communication skills to support non-technical users
- Basic understanding of computer hardware, software, and networking
- Ability to work independently and collaborate within a team
- A valid driver’s license and reliable transportation
Thank you,
Ashish Saluja
Project Manager
LaSalle Network