What are the responsibilities and job description for the Dispatcher position at Laso Wrecker Service?
Job Overview
We are seeking a dedicated and detail-oriented Dispatcher to join team.
The ideal candidate will possess strong communication skills.
Towbooks or any other dispatching software experience is a plus.
Duties
- Dispatching via telephone & or digital request.
- Respond to customer inquiries via phone and email, providing accurate information regarding services and products.
- Utilize our dispatch system Towbooks.
- Manage phone systems with professionalism, ensuring clear communication and excellent phone etiquette.
- Collaborate with internal teams to address customer concerns related to towing and logistics.
- Monitor GPS tracking systems to provide real-time updates to customers regarding their shipments.
Qualifications
- Previous experience in Dispatching is preferred.
- Towbook experience is highly desirable.
- Familiarity towing, logistics, and transportation office setting would be a plus.
- Proficient in using phone systems and maintaining professional phone etiquette.
- Computer knowledge, a must.
- Strong problem-solving skills with the ability to think critically under pressure.
- Excellent verbal and written communication skills.
- Ability to work collaboratively in a fast-paced environment while managing multiple tasks efficiently.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- 401(k)
Schedule:
- 8 hour shift
Application Question(s):
- Do you have Towbooks Experience Yes or No?
Ability to Commute:
- Brooksville, FL 34602 (Required)
Ability to Relocate:
- Brooksville, FL 34602: Relocate before starting work (Required)
Work Location: In person
Salary : $15