Office Assistant/Receptionist

Job Overview: Bilingual Assistant/Receptionist (Fluent in English & Spanish)

We are looking for a friendly, professional, and organized Assistant/Receptionist to join our team at our immigration law firm. The ideal candidate will be fluent in both English and Spanish, have excellent communication skills, and possess a warm, welcoming demeanor. This is a fantastic opportunity to be the first point of contact for clients seeking legal assistance in immigration matters.

Key Responsibilities:

• Greet clients, visitors, and callers in a friendly and professional manner.
• Answer and direct phone calls in both English and Spanish, providing helpful information and scheduling appointments.
• Assist clients with completing intake forms and gathering necessary documentation.
• Schedule consultations, meetings, and hearings for attorneys and clients.
• Manage and maintain the front desk area, ensuring it is organized and welcoming.
• Handle incoming mail, emails, and faxes, directing them to the appropriate personnel.
• Maintain and update client records, ensuring all information is accurate and confidential.
• Assist with general office tasks, such as filing, data entry, and office organization.
• Assist attorneys and paralegals with administrative tasks as needed.
• Provide translation and interpretation services between English and Spanish when necessary.

Qualifications:

• Fluency in both English and Spanish, written and verbal.
• Previous experience in a receptionist or administrative role preferred, especially in a legal or client-facing environment.
• Strong communication skills, both in-person and over the phone.
• Excellent organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to maintain a positive attitude and provide exceptional customer service.
• Knowledge of immigration law is a plus, but not required.
• Proficiency with office software and phone systems.

Personal Traits:

• Friendly, approachable, and client-focused.
• Detail-oriented and dependable.
• Able to handle multiple tasks simultaneously in a fast-paced environment.
• Adaptable to changes in workflow and office needs.
• Able to work well both independently and as part of a team.

If you enjoy working in a supportive role and providing excellent service to clients, this position offers an exciting opportunity to contribute to our firm while assisting individuals through important immigration processes!

Job Type: Full-time

Schedule:

• Monday to Friday

Language:

• Spanish (Required)
• Portuguese (Preferred)

Ability to Commute:

• Hollywood, FL 33020 (Required)

Ability to Relocate:

• Hollywood, FL 33020: Relocate before starting work (Required)

Work Location: In person