Executive Assistant (Hybrid)

The Executive Assistant supports the Lawn Pride brand president. You will be the first point of contact for the department and manage communications with various stakeholders. Many of the responsibilities are administrative and include coordinating with others. You must be able to prioritize, multi-task, remain flexible and meet the needs of internal and external customers.

Take a moment to hear directly from our team! Watch this short Testimonial Video to learn more about what it's like to work with us, and why our employees love being part of our company.

As a part of Neighborly, we connect customers to skilled service professionals who repair, maintain, and enhance homes and businesses. With over 40 years of experience, our teams are changing the home services industry, and together, we bring top-notch services to customers across the globe. Here, you’ll be empowered in your role and each day will be a chance to make a difference in your community. Bring your passion to our team, and let's make an impact together.

Bring your experience and make a difference.

As Executive Assistant on the Lawn Pride team, a typical day for you will include:

• Support the brand president with calendar management and planning as well as other day-to-day support tasks, such as completing expense reports and making travel arrangements.
• Coordinate all aspects of Neighborly Reunion planning for the brand.
• Set priorities and define methods for accomplishing assigned work. Work is generally varied and administrative or project oriented.
• Ability to lead or assist with event planning (reunion, regional meetings, etc.)
• Set up for training weeks, including ordering food, supplies, and other materials needed for training.
• Perform considerable coordination and follow-through and assist Franchisees.
• Act as the point of contact for franchise owners, the corporate team, and all other stakeholders.
• Create, format, and distribute internal and external communication.
• Manage information flow in a timely and accurate manner.
• Coordinate and set up department meetings, including calendar invites, and technical and physical setup. Take meeting notes and minutes when requested.
• Coordinate all aspects of Neighborly Reunion planning for the brand.
• Manage the internal private Media accounts group and other internal communication tools.
• Field customer complaints and ensure timely resolution, including documenting the complaints and communicating with the appropriate parties.
• Prepare legal and compliance documents.
• Act as an office manager by maintaining and ordering office supplies and maintaining the physical office.
• Manage central phone lines for the brand and provide relief on the Neighborly switchboard when needed.
• Perform other duties as required. These duties may include assignments in job classifications other than their own.
5% Travel

Bring your skills and achieve success (Required qualifications).

• Clear and effective communication skills.
• Powerful interpersonal and prioritization skills.
• Self-motivated.
• Outstanding organizational and time management skills.
• Strong planning and project management skills.
• Positive and professional attitude.
• Technology savvy.
• Proficient knowledge of Microsoft Office applications.
• Commitment to maintaining discretion and confidentiality.
• Must be able to lift a minimum of 25 lbs.
• Willingness to travel for yearly Reunion/Meeting (5%)
• Sense of humor.

Education & Experience:

• High School Diploma or General Education Degree “GED” is required.
• 2 or more years of administrative or related experience is required.

Bring your work ethic and gain stability.

• Stable, full-time employment.
• Industry leading pay scale and bonuses.
• Medical, Dental, Vision, and Life insurance available and partially company paid.
• Company 401K with variable match.
• Paid Vacation and Holidays
• Management Support and a great team atmosphere.
• Employee Discount on Company provided Services.

Compensation: $18 - $22 per hour

Schedule: Monday – Friday, 8am – 5pm (Flexible Hybrid schedule)

Location: 7740 Johnson Rd, Indianapolis, IN 46250

Physical Requirements:

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. The Associate should be able to stand, sit at an office space, see, hear, and understand speech, communicate, lift computer equipment, supplies and materials, use office equipment and computers. The Associate is exposed to typical office working conditions. If requested by an applicant or employee, we may provide reasonable accommodation to enable individuals with disabilities to perform the essential job functions. The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhaustive list of all duties required of personnel so classified. We have the exclusive right to alter this job description at any time without notice.

Neighborly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We provide a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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