340B Program Manager

POSITION SUMMARY The Pharmacy 340B Program Manager is responsible for compliance, integrity, and financial optimization of the 340B programs associated with their assigned covered entities and overall LCMC Health program initiatives.  This position provides subject matter expertise to both pharmacy and executive leadership for 340B guidelines with respect to proper audit and accounting controls and provides guidance on the implementation of those controls using principles recommended by audit, compliance, and accounting departments.  The 340B Program Manager will be tasked with overall program management and coordination, configuration and maintenance of software systems, and providing support for the daily operations of the covered entity to maintain compliant 340B practices.  The 340B Program Manager is also responsible for ensuring continuous alignment between covered entity operations and LCMC Health 340B Policies and Procedures.  To accomplish these roles, the 340B Program Manager must establish and maintain excellent customer service relations with individuals, committees, and other associated stakeholders in the 340B Program.  This leader is responsible for managing and leading 340B Program Analysts and Auditors who provide supportive services for respective covered entities, child sites, and contract pharmacy arrangements.  Furthermore, the leader partners with facility and other pharmacy leaders in the areas of pharmacy operations, technology oversight, quality improvement, supply chain, specialty and retail pharmacy, and revenue cycle management. All responsibilities are accomplished in collaboration with the pharmacy leadership team under the direction of the System Director of Pharmacy. The scope and complexity of the position requires successful leaders to possess a diverse and highly developed skill set including but not limited to: time-management, communication, creativity, vision, teamwork, management, leadership, mentorship, change management, and project management.    

JOB SPECIFICATIONS:

Education:

Minimum Required: Bachelor’s Degree in Healthcare Administration/Business, Finance, Information Technology/Analytics, Pharmacy, or a related field.

Preferred: 

Experience:

Minimum Required:  5 Years of 340B Management

Preferred: 

License/Certification:

Minimum Required: 340B University Certificate (Live/On Demand), 340 B Advanced Operations Certificate

Preferred:  Pharmacy Technician

Special Skills/Training:

Minimum Required:

• 2 years in a 340B Program Analyst or previous role with 340B Program oversight responsibilities.  

Preferred: 

• Proficiently trained in Microsoft Office Excel and Access Database, 340B Split Billing/Third Party Administrator Software, Epic Electronic Health Care Record Ability to begin 340B operations in new environment (including program operations design, setup of split billing software or manual tracker, staff education, policy and procedure development)
• Experience in training employees, excellent communication skills, and experience leading large-scale software implementations. Strong interest in pharmacy practice advancement and pharmacy services leadership
• Ability to work in a complex team environment and to collaborate with both external and internal professionals and other customers
• Excellent verbal and written communication skills; communication style that is open and fosters trust, credibility and understanding.
• Ability to ensure a high level of customer service for all customers including patients, local sites, local and home office employees, physicians and other medical professionals, visitors, and external stakeholders
• Computer skills – word processing, spreadsheets, PowerPoint®, drug databases
• Familiarity with various software, equipment and technology necessary to provide pharmacy services
• Able to demonstrate skills in prioritization, development of SMART goals and objectives, problem solving, team building, decision making, time management and strategic planning
• Knowledge of pharmacy services within acute and ambulatory care environments of an integrated health system and an ever-changing environment
• Knowledge of laws and regulations regarding pharmacy and external medication related quality metrics
• Inspires confidence, appropriate risk taking and achievement of high standards. Exercises good judgment and ability to act decisively at the right time
• Self-starter with a willingness to try new ideas and positive, can-do attitude coupled with a sense of urgency
• Ability to positively affect collaboration, promote teamwork and achieve consensus
• Ability to create win/win solutions and relationships.

Reporting Relationships:

Does this position formally supervise employees?  Yes

JOB STANDARDS:   

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and should not be considered a detailed description of all the work requirements that may be inherent to the position.

LCMC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.