What are the responsibilities and job description for the AV Support Technician [31149] position at Leadstack Inc?
Job Title: AV Support Technician
Location: This is an ONSITE position in New York Corporate Office.
Start date: 03-31-2025
End date: 12-31-2025
Description
Seeking an AV Support Technician to join our growing AV team. This role is ideal for candidates with a few years of experience looking to take on additional responsibilities while
continuing to develop their expertise in AV systems and IT support. You will be responsible for maintaining the day-to-day operations of our AV infrastructure and assisting with AV
deployments and event-based support, working closely with cross-functional teams in a dynamic, fast-paced environment.
Key Responsibilities:
- Provide operational support for AV systems, focusing on conference rooms, digital signage, and event-based audio-visual setups.
- Troubleshoot issues with displays, projectors, microphones, speakers, and video conferencing systems, including Google Meet, Logitech, Anker, Q-SYS, Biamp,
- Crestron, Extron, Yealink, Owl Labs, Avocor, Vibe Board, Room Scheduler Technologies, and more.
- Collaborate with the AV Support Engineer to install, configure, and maintain AV hardware and software solutions.
- Assist the AV Events & Production team with live corporate events, supporting audio,
- video, graphics, and livestream needs.
- Provide remote teams with AV troubleshooting to ensure reliable video conferencing experiences.
- Maintain and upgrade AV hardware to align with company conference room standards and AV Engineering guidelines.
- Handle support tickets related to AV systems, ensuring timely resolutions.
- Perform routine maintenance sweeps and updates on AV systems to optimize performance and minimize downtime.
- Maintain and update documentation related to equipment and AV processes.
- Foster a collaborative environment by accepting and acting on constructive feedback.
Qualifications:
- Proven track record of delivering high-quality results with minimal supervision, even in fast-paced environments with high expectations and tight deadlines.
- Strong multitasking and prioritization skills, with the ability to re-prioritize daily and consistently follow up and follow through without reminders.
- Excellent communication skills, with the ability to convey information clearly and effectively across all levels of the organization.
- Able to build trust and strong working relationships with creatives, executives, and cross-functional teams.
Requirements:
- 1-3 years of experience in AV support or multimedia support roles.
- Familiarity with conference room systems such as Google Meet, Logitech, Anker, Q-SYS, Biamp, Crestron, Extron, Yealink, Owl Labs, Avocor, Vibe Board, Room Scheduler Technologies, etc.
- Knowledge of AV equipment troubleshooting, including cameras, microphones, displays,and other peripherals.
- Basic understanding of networking concepts (e.g., switches, routers, and WiFi) and how they impact AV system performance.
- Familiarity with ticketing systems such as JIRA Service Desk or equivalent.
- Strong multitasking abilities with a proactive, problem-solving mindset.
- Ability to lift and set up AV equipment (up to 50 lbs).
Preferred:
- Previous experience assisting with corporate events or large-scale meetings.
- Skilled in navigating corporate tech environments and workflows with ease and efficiency.
- This role is a perfect fit for someone who is ready to expand their technical skill set while taking on more project responsibilities and collaborating with senior-level team members.
Job Type: Contract
Pay: $31.09 - $40.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $31 - $40
